Senior Deputy Manager in London

In the heart of historic Westminster you'll find Old Queen Street Cafe; a newly launched British brasserie with delectable food in a relaxed and warm environment. In close proximity to Parliament, Old Queen Street Café is a place to debate the news of the day. The setting is a beautiful town house boasting a 50-cover restaurant, a bustling events space and private members' club.
Lantana leads the creation and operational delivery of this one-of-kind customer experience on behalf of our client, political and cultural magazine UnHerd.
We are currently recruiting for a Senior Deputy Manager to join us; could it be you?

What You'll Be Doing:

Acting as the right hand to the General Manager, taking full ownership of the business in their absence
Driving exceptional customer experiences through active engagement and elevated hospitality
Inspiring and developing your team through coaching, structured feedback, and clear expectations
Maintaining high operational standards across cleanliness, safety, and compliance
Ensuring all food and drinks are delivered to spec and with consistency
Building and maintaining a strong day-to-day relationship with our client, ensuring clear communication and seamless delivery of expectations
Owning the operational delivery of events and private dining, from planning through to execution, ensuring smooth service and maximising revenue opportunities
Leading the team to confidently deliver high-quality events, setting clear briefs, managing timings, and maintaining standards throughout
Supporting recruitment, onboarding, and ongoing training to build a confident, capable team
Preparing and leading for high-demand services, events, and large bookings
Driving sales through strong shift leadership, upselling, and team focus on items per cover
Supporting stock control and cost management to deliver strong gross profit, minimising waste and shrinkage
Monitoring labour and flexing the rota to maintain productivity targets
Ensuring accurate reporting and adherence to all financial procedures

What We're Looking For:
Proven experience in a management role within a quality, event driven, high-volume hospitality environment
Strong leadership presence with the ability to motivate and develop a team
Commercial awareness and confidence in managing costs, labour, and sales performance
High attention to detail and commitment to operational excellence
A genuine passion for food, drink, and hospitality
Someone who takes ownership, solves problems proactively, and raises standards

What We'll Be Doing In Return:
Developing your skills for whatever your future career might be; with us or elsewhere
Paid Overtime at your full hourly rate
Serving team meals that are always from the menu
An extra day off on your birthday (or the day after....)!
Providing an annual CODE app subscription
Giving 50% discount in any of our restaurants
Enrolling you onto the Hospitality Action Support Group
Celebrating with you at team parties

You must have proof of right to work in the UK to join us.
Lantana is proud to be a London business and wishes to support the communities that it operates in. It will do this by giving priority to those that live within London or Greater London, which will also have additional environmental benefits.
Lantana values a diverse workforce and believes that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Please let us know if we can support you in any specific ways to apply to join us.

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