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- Tasks: Lead and motivate a customer service team while ensuring top-notch service.
- Company: Join an international client with offices in Daventry and Basildon, offering a dynamic work environment.
- Benefits: Enjoy remote work options, private healthcare, and generous holiday allowances.
- Why this job: This role offers leadership experience and the chance to make a real impact in a supportive culture.
- Qualifications: Fluent Norwegian and English, with prior supervisory experience in customer service required.
- Other info: Work from home 4 days a week, commuting to the office only once weekly.
If you are a Norwegian speaker, look no further! On behalf of an international client we are looking for a Norwegian speaking Customer Service Supervisor to join their new team. The client has offices in Daventry and Basildon and it is required that you can commute to either of these offices. You can work from home 4 days per week and some weeks fully remote depending on which days and hours you work.
Your responsibilities will include:
• Monitoring, guiding, coaching, developing and motivating your team
• Assist with employee onboarding
• Liaise with internal stakeholders to stay up to date with the latest trends in the industry regular
• Setting clear KPIs and objectives and ensuring they are achieved
• Provide training to employees for continuous development
About you:
The ideal candidate will be a customer-oriented individual with strong leadership skills and excellent Norwegian language skills. For this role it is important that you have previous experience supervising and motivating a team. You will be required to work from either the Daventry or Basildon office, maximum 1 day per week. The company provides an excellent benefits package that includes private healthcare and a generous holiday allowance.
Profile:
• Norwegian to mother tongue standard and fluent English, both written and spoken
• Previous experience as a Team Leader, Supervisor or Manager in a customer service environment is essential
• Ability to supervise and motivate a team
• Excellent leadership and communication skills
• Strong team player with the ability to provide good direction
• Able to commute to Daventry or Basildon, 1 day per week
Norwegian speaking Supervisor employer: Languagematters
Contact Detail:
Languagematters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Norwegian speaking Supervisor
✨Tip Number 1
Make sure to highlight your leadership experience in customer service roles during the interview. Prepare specific examples of how you've successfully motivated and developed your team in the past.
✨Tip Number 2
Familiarize yourself with the latest trends in customer service and be ready to discuss them. This shows that you are proactive and committed to continuous improvement, which is crucial for a supervisory role.
✨Tip Number 3
Since the role requires commuting to either Daventry or Basildon, plan your route in advance and consider potential traffic issues. Being punctual and reliable will make a great first impression.
✨Tip Number 4
Practice your Norwegian language skills, especially in a business context. Being able to communicate effectively in both Norwegian and English will set you apart as a strong candidate.
We think you need these skills to ace Norwegian speaking Supervisor
Some tips for your application 🫡
Highlight Your Language Skills: Make sure to emphasize your Norwegian language proficiency in your application. Use specific examples of how you've utilized your language skills in previous roles, especially in customer service.
Showcase Leadership Experience: Detail your previous experience as a Team Leader, Supervisor, or Manager. Provide concrete examples of how you have successfully motivated and developed a team, including any KPIs you set and achieved.
Tailor Your CV: Customize your CV to reflect the responsibilities mentioned in the job description. Highlight relevant experiences that demonstrate your ability to monitor, guide, and coach a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences directly to the job requirements. Mention your enthusiasm for the role and the company, and explain why you are a great fit for their team.
How to prepare for a job interview at Languagematters
✨Showcase Your Leadership Skills
As a Supervisor, your leadership abilities are crucial. Prepare examples from your past experiences where you successfully guided and motivated a team. Highlight specific situations where your leadership made a positive impact.
✨Demonstrate Your Customer Service Expertise
Since the role is in customer service, be ready to discuss your previous experiences in this field. Share how you handled challenging situations and ensured customer satisfaction, as this will show your understanding of the industry.
✨Be Prepared for Language Proficiency Questions
Given the requirement for excellent Norwegian and English skills, practice speaking about your experiences in both languages. You might be asked to switch between languages during the interview, so be confident and fluent.
✨Understand the Company Culture
Research the company and its values. Be prepared to discuss how your personal values align with theirs. This shows that you are not only a fit for the role but also for the company culture.
