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- Tasks: Interpret conversations over the phone, bridging language gaps and facilitating communication.
- Company: Join LanguageLine Solutions, a leader in the language access industry.
- Benefits: Flexible remote work, competitive pay, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working from anywhere in the UK.
- Qualifications: Fluent in Greek and English with strong interpreting skills.
- Other info: Embrace a diverse and inclusive work culture with excellent career advancement potential.
Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.**Greek Freelance Telephone Interpreter****Job Title:** Over-the-Telephone Interpreter (Advanced Level)**Department:** Interpreter Operations**Reports To:** Contractor Liaison – United Kingdom Interpreters**Location:** Work at Home position, any place in United Kingdom**Summary of position:**Renders accurate and complete meaning between source language and target language in the consecutive mode of interpretation; facilitates communication between a speaker of English and a speaker of another language. **Principal Accountabilities:*** Exhibits excellent interpreting skills and professional attitude whilst interpreting* Demonstrates accuracy, excellent note-taking skills, objectivity and an ability to handle difficult situations* Provides accurate and complete interpretations of verbal messages as uttered by LanguageLine Solutions\’ clients and their customers of limited English proficiency* Remains impartial and unbiased while using correct protocol* Displays deep understanding of the culture of both languages; recognises and is sensitive to cultural differences* Manages the flow of the call and avoids taking over the call* Avoids interaction with the limited English speaker w/o client\’s permission* Ensures the highest level of quality by following all interpreting guidelines and procedures as set forth by LanguageLine Solutions* Exhibits knowledge of industry-specific terminology and protocol, i.e. medical/court/insurance/government agencies* Provides excellent customer service to client and limited English speaker, i.e. use of appropriate tone, patience and courtesy* Maintains a positive working relationship with Contractor Liaison, the Interpreter Resource Centre and other departments as needed* Demonstrates dependability**Qualifications****Knowledge, Skills and Abilities*****Language Proficiency:**** Demonstrates superior proficiency in English and second language* Has in-depth understanding of the cultural dynamics of both languages* Uses a large number of synonyms, idiomatic expressions, proverbs and quotations, as needed* Expresses accuracy in both languages and comprehends various subjects at different levels of complexity* Demonstrates mastery of correct word order in phrases and sentences, and use of proper grammar* Displays good communication skills, i.e. clear enunciation, pronunciation, pleasant and professional tone of voice, and polite forms of expression in both languages* Exhibits competency in the following key industries, i.e. Medical, Financial, Insurance, Courts & Tribunals, Police and/or Government Agencies to include familiarity with terminology, procedures and/or products in those industries***Interpretation Skills***.* Interprets in the consecutive mode with a high degree of accuracy and processes information quickly and concisely* Displays knowledge of interpretation methods and procedures* Maintains neutrality towards client and limited English speaker* Demonstrates ability to speak clearly without accent interference* Understands common procedures and practices of industries served by LanguageLine Solutions* Displays cognitive skills needed to effectively interpret, i.e. speed of understanding and expression* Concentrates on and follows the thread of the conversation for an extended period of time; manages flow of call when necessary* Remembers blocks of information and delivers same with accuracy* Grasps the meaning of the message and anticipates direction of the dialogue* Maintains confidentiality and upholds ethical standards at any time* Adapts behaviour in response to varying situations and peoples\’ reactions while remaining flexible and professional at all times* Maintains high performance, emotional composure and objectivity in all circumstances* Assesses own skills and abilities, and identifies areas for improvement; willingly accepts constructive feedback, seeks developmental opportunities and works independently* Demonstrates dependability, honesty, integrity and trustworthiness, and accepts responsibility for own actions***Customer Service skills***:* Maintains a professional demeanour throughout the interpreting assignment* Demonstrates sensitivity and politeness to limited English speakers of different nationalities, backgrounds, cultures and educational levels* Exhibits professionalism and courtesy towards the client and limited English speaker* Follows the clients\’ instructions and exceeds their expectations***Educational Level: (preferred)**** Bachelors and/or Masters degree in Languages, Translation, Interpretation, Philology, Linguistics or related fields* Ph.D. or Doctoral in Languages, Philology, Linguistic or related fields* NRPSI (National Register of Public Service Interpreters)* DPSI (Diploma of Public Service Interpreting)* Metropolitan Police Test* Community Level Interpreter 2 (CLI2)* Community Level Interpreter 3 (CLI3)* Certificate of Higher Education in Translation, Interpretation, Languages, Philology or Linguistics***Work Experience***:* Written translation and/or interpretation* Localisation, bilingual publishing, media organisations, schools and/or similar bilingual settings* Living and/or studying in a bilingual environment* One year of work experience in industries for which LanguageLine Solutions provides interpretation (preferred)**Job**Greek Telephone Interpreter**Primary Location**Work-At-HomePlease see the link below for information on our Privacy Notice: **Equal Opportunity Employer**. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.**VEVRAA** Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.**PAY TRANSPARENCY NONDISCRIMINATION PROVISION** The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)**LanguageLine *never* requests applicants or new hires to provide any payment to establish an applicant portal or for any other purpose as part of our onboarding/hiring process for the purchase of equipment or otherwise.**We are fanatical about people understanding people. We strive to improve the world and empower relationships one word at a time. Our clients, colleagues, and the communities we serve together are our inspiration and the key to success. Excellence is our non-compromising obligation. We learn from each other and are enriched by the diversity of people, thought, and culture. We are united in our differences. We are passionate about seeing people smile when they are understood and are committed to innovation to create more #J-18808-Ljbffr
Greek Freelance Remote Telephone Interpreters (Apply Here) employer: LanguageLine Solutions
Contact Detail:
LanguageLine Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Greek Freelance Remote Telephone Interpreters (Apply Here)
✨Tip Number 1
Network like a pro! Reach out to fellow interpreters and industry professionals on LinkedIn or social media. Join groups related to interpreting and language services to get insider info on job openings and tips.
✨Tip Number 2
Practice your skills regularly. Whether it’s through mock calls or real-life practice, staying sharp is key. The more you interpret, the more confident you'll feel during actual assignments.
✨Tip Number 3
Don’t underestimate the power of a good interview. Prepare by researching common questions for interpreters and think about how you can showcase your unique skills and experiences. Be ready to demonstrate your interpreting abilities if asked!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that fit your skills.
We think you need these skills to ace Greek Freelance Remote Telephone Interpreters (Apply Here)
Some tips for your application 🫡
Show Off Your Language Skills: Make sure to highlight your proficiency in both Greek and English. We want to see how well you can express yourself in both languages, so don’t hold back on showcasing your vocabulary and understanding of cultural nuances!
Tailor Your Application: Take a moment to customise your application for the role. Mention specific experiences that relate to interpreting and customer service, as this will show us you understand what we’re looking for and how you fit into our team.
Be Professional and Personable: Your written application should reflect a professional tone while still being approachable. We value clear communication, so make sure your writing is concise and friendly, just like how you’d interact with clients over the phone.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LanguageLine Solutions
✨Know Your Languages Inside Out
Make sure you brush up on your Greek and English language skills before the interview. Familiarise yourself with industry-specific terminology, especially in medical, legal, and financial contexts. This will not only boost your confidence but also show that you're serious about the role.
✨Showcase Your Cultural Awareness
Understanding cultural nuances is key in interpretation. Be prepared to discuss how you navigate cultural differences during calls. Share examples of how you've handled sensitive situations in the past, as this demonstrates your ability to remain impartial and professional.
✨Practice Active Listening
During the interview, practice active listening. This means fully concentrating on what the interviewer is saying, rather than just waiting for your turn to speak. It’s a crucial skill for interpreters, so showing it off in your interview can really set you apart.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to demonstrate your interpreting skills. Think of specific examples from your experience where you had to manage difficult calls or maintain neutrality. This will help you illustrate your problem-solving abilities and adaptability.