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- Tasks: Interpret conversations between English speakers and Hindi speakers over the phone.
- Company: Join LanguageLine Solutions, a leader in language access services.
- Benefits: Flexible remote work, competitive pay, and opportunities for personal growth.
- Other info: Perfect for students seeking part-time work with a meaningful impact.
- Why this job: Make a real difference by bridging communication gaps every day.
- Qualifications: Fluent in Hindi and English with strong interpreting skills.
Hindi Freelance Telephone Interpreters (Apply Here)
Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.
[Language] Freelance Telephone Interpreter
Job Title: Over-the-Telephone Interpreter (Advanced Level)
Department: Interpreter Operations
Reports To: Contractor Liaison – United Kingdom Interpreters
Location: Work at Home position, any place in United Kingdom
Summary Of Position
Renders accurate and complete meaning between source language and target language in the consecutive mode of interpretation; facilitates communication between a speaker of English and a speaker of another language.
Principal Accountabilities
- Exhibits excellent interpreting skills and professional attitude whilst interpreting
- Demonstrates accuracy, excellent note-taking skills, objectivity and an ability to handle difficult situations
- Provides accurate and complete interpretations of verbal messages as uttered by LanguageLine Solutions\’ clients and their customers of limited English proficiency
- Remains impartial and unbiased while using correct protocol
- Displays deep understanding of the culture of both languages; recognizes and is sensitive to cultural differences
- Manages the flow of the call and avoids taking over the call
- Avoids interaction with the limited English speaker w/o client\’s permission
- Ensures the highest level of quality by following all interpreting guidelines and procedures as set forth by LanguageLine Solutions
- Exhibits knowledge of industry-specific terminology and protocol, i.e. medical/court/insurance/government agencies
- Provides excellent customer service to client and limited English speaker, i.e. use of appropriate tone, patience and courtesy
- Maintains a positive working relationship with Contractor Liaison, the Interpreter Resource Centre and other departments as needed
- Demonstrates dependability
Qualifications
Knowledge, Skills and Abilities
Language Proficiency
- Demonstrates superior proficiency in English and second language
- Has in-depth understanding of the cultural dynamics of both languages
- Uses a large number of synonyms, idiomatic expressions, proverbs and quotations, as needed
- Expresses accuracy in both languages and comprehends various subjects at different levels of complexity
- Demonstrates mastery of correct word order in phrases and sentences, and use of proper grammar
- Displays good communication skills, i.e. clear enunciation, pronunciation, pleasant and professional tone of voice, and polite forms of expression in both languages
- Exhibits competency in the following key industries, i.e. Medical, Financial, Insurance, Courts & Tribunals, Police and/or Government Agencies to include familiarity with terminology, procedures and/or products in those industries
Interpretation Skills.
- Interprets in the consecutive mode with a high degree of accuracy and processes information quickly and concisely
- Displays knowledge of interpretation methods and procedures
- Maintains neutrality towards client and limited English speaker
- Demonstrates ability to speak clearly without accent interference
- Understands common procedures and practices of industries served by LanguageLine Solutions
- Displays cognitive skills needed to effectively interpret, i.e. speed of understanding and expression
- Concentrates on and follows the thread of the conversation for an extended period of time; manages flow of call when necessary
- Remembers blocks of information and delivers same with accuracy
- Grasps the meaning of the message and anticipates direction of the dialogue
- Maintains confidentiality and upholds ethical standards at any time
- Adapts behaviour in response to varying situations and peoples\’ reactions while remaining flexible and professional at all times
- Maintains high performance, emotional composure and objectivity in all circumstances
- Assesses own skills and abilities, and identifies areas for improvement; willingly accepts constructive feedback, seeks developmental opportunities and works independently
- Demonstrates dependability, honesty, integrity and trustworthiness, and accepts responsibility for own actions
Customer Service Skills
- Maintains a professional demeanour throughout the interpreting assignment
- Demonstrates sensitivity and politeness to limited English speakers of different nationalities, backgrounds, cultures and educational levels
- Exhibits professionalism and courtesy towards the client and limited English speaker
- Follows the clients\’ instructions and exceeds their expectations
Educational Level: (preferred)
- Bachelors and/or Masters degree in Languages, Translation, Interpretation, Philology, Linguistics or related fields
- Ph.D. or Doctoral in Languages, Philology, Linguistic or related fields
- NRPSI (National Register of Public Service Interpreters)
- DPSI (Diploma of Public Service Interpreting)
- Metropolitan Police Test
- Community Level Interpreter 2 (CLI2)
- Community Level Interpreter 3 (CLI3)
- Certificate of Higher Education in Translation, Interpretation, Languages, Philology or Linguistics
Work Experience
- Written translation and/or interpretation
- Localization, bilingual publishing, media organizations, schools and/or similar bilingual settings
- Living and/or studying in a bilingual environment
- One year of work experience in industries for which LanguageLine Solutions provides interpretation (preferred)
Job
[Language] Telephone Interpreter
Primary Location
[Primary Location]
Please see the link below for information on our Privacy Notice: https://www.languageline.com/hubfs/uk/lluk-privacy-notice-recruits.pdf
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Information Technology
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Industries
Translation and Localization
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Hindi Freelance Remote Telephone Interpreters (Apply Here) employer: LanguageLine Solutions UK
Contact Detail:
LanguageLine Solutions UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hindi Freelance Remote Telephone Interpreters (Apply Here)
✨Tip Number 1
Network like a pro! Reach out to fellow interpreters or language professionals on LinkedIn. Join groups related to interpreting and language services, and don’t be shy about asking for advice or referrals.
✨Tip Number 2
Practice your skills regularly. Whether it’s through mock calls or real-life scenarios, keep your interpreting sharp. The more you practice, the more confident you’ll feel during actual assignments.
✨Tip Number 3
Stay updated on industry trends and terminology. Subscribe to relevant newsletters or follow industry leaders on social media. This knowledge will not only boost your confidence but also impress potential clients.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored just for you. Don’t miss out!
We think you need these skills to ace Hindi Freelance Remote Telephone Interpreters (Apply Here)
Some tips for your application 🫡
Show Off Your Language Skills: Make sure to highlight your proficiency in both English and Hindi. We want to see how well you can navigate between the two languages, so don’t hold back on showcasing your skills!
Be Professional Yet Approachable: Your application should reflect a professional attitude while still being friendly. Remember, we’re looking for interpreters who can connect with clients and limited English speakers, so let your personality shine through!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Telephone Interpreter. Mention relevant experience and skills that align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at LanguageLine Solutions UK
✨Know Your Languages Inside Out
Make sure you brush up on your language skills, especially the nuances and idiomatic expressions. Being able to demonstrate a deep understanding of both Hindi and English will show that you're not just fluent, but also culturally aware.
✨Familiarise Yourself with Industry Terminology
Since you'll be interpreting in various fields like medical or legal, it’s crucial to know the specific terminology used in these industries. Do some research and prepare yourself to handle industry-specific conversations with confidence.
✨Practice Active Listening
During the interview, showcase your ability to listen actively. This means not just hearing the words, but understanding the context and emotions behind them. You can practice this by engaging in mock interviews or listening exercises.
✨Stay Professional and Neutral
Remember, as an interpreter, your role is to facilitate communication without bias. In your interview, convey your understanding of this responsibility and how you maintain professionalism, even in challenging situations.