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- Tasks: Manage courses, coordinate with students and teachers, and maintain records.
- Company: Join a leading language training provider in the heart of London.
- Benefits: Be part of a results-driven culture with opportunities for growth.
- Why this job: Make a real impact in education while developing your skills.
- Qualifications: Strong English skills, attention to detail, and customer service experience.
- Other info: Full-time, office-based role with a supportive team environment.
The predicted salary is between 30000 - 40000 £ per year.
Language Services Direct is growing! We are one of the UK's leading providers of language trainers to companies and government departments and work with a large network of language trainers across multiple languages and locations.
Due to the expected growth in the market and the business, we are recruiting for a Course & Centre Administrator to join our team and help with the growth of the business. This is a great opportunity for you to be recognised and rewarded for your performance and progress within a strong and growing business.
As a business, we pride ourselves on our results-driven, high integrity culture and the position requires you to be a competent and highly self-motivated person willing to learn and grow with the business.
Main responsibilities will include but are not limited to:
- Course Management: Managing your stakeholder relationships through excellent relationship management with clients, students, and teachers
- Coordinating with students and teachers to set up and manage ongoing training courses
- Creating and maintaining records of courses on internal systems
- Regularly reporting to various stakeholders on course progress and student feedback
- Reception Management; room bookings, material ordering
- Library Resource Management
- Maintenance of Premises and equipment
- Security Information Management
The ideal candidate will have:
- Excellent written & spoken English; a second language at CEFR B2 level or higher is a distinct advantage
- High attention to detail
- Good MS Excel and Numerical skills
- Proven track record of success in a Customer Service and/or Administrative role
- Previous experience in the language training sector or in teaching will be a significant advantage as would be related qualifications
This is a full-time, in-person role based in Central London (SE1A). Remote or hybrid working is not available.
Due to the nature of this role, UK government security clearance is required. Candidates must be eligible to obtain clearance, including meeting the relevant UK residency requirements (a minimum of two consecutive years’ residence in the UK).
If you have experience or believe you have the necessary transferable skills and are looking for a new challenge, then we would love to hear from you! We are passionate about creating better realities through knowledge to strengthen the communities we live and work in. We have a strong culture of competence, non-negotiable integrity, commitment to delivering results and uncompromising care. If these are values you relate to, send in an application and we would love to connect.
London Course & Centre Administrator — Training Ops employer: Language Services Direct
Contact Detail:
Language Services Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Course & Centre Administrator — Training Ops
✨Tip Number 1
Network like a pro! Get out there and connect with people in the language training sector. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Language Services Direct. You never know who might help you land that interview!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since they pride themselves on integrity and results-driven performance, think of examples from your past experiences that showcase these traits. We want to see how you fit into their world!
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your customer service experience and any administrative skills you have. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make some magic happen!
We think you need these skills to ace London Course & Centre Administrator — Training Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Course & Centre Administrator role. Highlight any relevant customer service or administrative experience, and don’t forget to mention your language skills if you have them!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your values align with ours at StudySmarter. Keep it concise but engaging – we want to see your personality!
Showcase Your Attention to Detail: Since this role requires high attention to detail, make sure your application is free from typos and errors. Double-check everything before hitting send – it shows us you care about quality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Language Services Direct
✨Know Your Stuff
Before the interview, make sure you understand the role of a Course & Centre Administrator. Familiarise yourself with the responsibilities mentioned in the job description, like course management and stakeholder relationships. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Skills
Highlight your customer service and administrative experience during the interview. Be ready to share specific examples of how you've successfully managed relationships or handled challenges in previous roles. This will demonstrate your capability and fit for the position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you assess if the company aligns with your values and career goals.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The company values integrity and commitment, so being authentic will resonate well with the interviewers. Show them who you are and why you'd be a great addition to their team!