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For Companies At a Glance
- Tasks: Manage customer orders and respond to enquiries in Spanish, Italian, and English.
- Company: Join a dynamic international organisation based in Watford.
- Benefits: Opportunity for career progression and a vibrant work environment.
- Why this job: Be the voice of the company and make a difference for customers.
- Qualifications: Fluency in Spanish, Italian, and English with strong communication skills.
- Other info: Fast-paced role with a chance to collaborate across departments.
The predicted salary is between 24000 - 36000 £ per year.
Spanish, Italian and English Customer Service Representative
An exciting opportunity has arisen for a bright Spanish, Italian and English speaker to become part of an international organisation in Watford. In this role, you will be responsible for managing the end-to-end order processing and responding to customer enquiries via phone and email.
Your responsibilities will include:
- Managing customer orders: processing sales orders and handling invoices
- Proactively dealing with any returns, delivery and order issues
- Being the first point of contact for customer order queries, answering calls and emails in a timely and professional manner
- Ensuring all client account records are kept up to date
- Working alongside the sales team and other departments where required
About you:
The ideal candidate will be confident with fluency in Spanish, Italian and English and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. This is an amazing opportunity for a professional individual to be part of a well-known organisation, where you will have the chance to progress within the company.
Profile:
- Required to be fluent in English, Spanish and Italian
- Previous experience working in customer care, sales administration, client support or account management dealing with products
- Strong communication and organisational skills
- Able to work well in a fast-paced environment
To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy.
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Spanish, Italian and English Customer Service Representative employer: Language Matters
Contact Detail:
Language Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spanish, Italian and English Customer Service Representative
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your language skills! Since this role requires fluency in Spanish, Italian, and English, brush up on your conversational skills to ensure you can communicate effectively with customers.
✨Tip Number 3
Prepare some examples of how you've handled customer queries in the past. This will demonstrate your experience and problem-solving abilities, which are crucial for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining our team.
We think you need these skills to ace Spanish, Italian and English Customer Service Representative
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in Spanish, Italian, and English, make sure to highlight your language skills right at the top of your CV. We want to see how you can communicate effectively in all three languages!
Tailor Your CV to the Role: Take a moment to tweak your CV so it aligns with the job description. Mention any previous experience in customer service or sales administration that relates directly to managing orders and handling customer queries. We love seeing relevant experience!
Keep It Professional Yet Friendly: When writing your cover letter, strike a balance between professionalism and friendliness. We’re all about great communication, so let your personality shine through while still keeping it suitable for a work environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Language Matters
✨Brush Up on Your Language Skills
Since the role requires fluency in Spanish, Italian, and English, make sure you practice speaking and writing in all three languages. Prepare to demonstrate your language skills during the interview by engaging in conversations or answering questions in each language.
✨Know the Company Inside Out
Research the international organisation thoroughly. Understand their products, services, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Common Customer Service Scenarios
Think about potential customer queries you might encounter in this role. Prepare responses for common issues like order processing, returns, and delivery problems. This will help you showcase your problem-solving skills and readiness to handle real-life situations.
✨Showcase Your Communication Skills
During the interview, focus on demonstrating your outstanding communication abilities. Use clear and concise language, listen actively, and engage with the interviewer. Remember, they’re looking for someone who can effectively communicate with clients and colleagues alike.
