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- Tasks: Provide top-notch customer service in German and English while resolving complaints and processing orders.
- Company: Join a well-established company in the exciting outdoor sports industry.
- Benefits: Fully remote work, supportive team, and a chance to grow your skills.
- Why this job: Be part of a friendly team and make a real difference in customer experiences.
- Qualifications: Fluent in German and English with previous customer service experience.
- Other info: 4-month fixed-term contract with potential for future opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Remote German speaking Customer Service Champion – 4 Month FTC
Our client is a well-established company specialising in equipment and clothing for outdoors sports. They are currently looking for a German-speaking Customer Service Executive to work remotely with their friendly and supportive team. This is a great opportunity to develop your knowledge in a thrilling industry. This position is a 4-month Fixed-Term Contract until 26 February 2026.
Your responsibilities will include:
- Providing customer service support in English and German.
- Handling and resolving complaints with empathy and efficiency.
- Providing sales support, such as processing orders, handling refunds and exchanges, liaising with other teams to ensure the correct processing of all orders, etc.
- Offering translation support for marketing and corporate materials.
- Supporting the independent sales representatives across the relevant markets.
About you:
The successful candidate will be a customer-focused individual, confident and well-spoken in French as you will be dealing with a variety of customers. As a French speaking Customer Service Executive, you will become part of a diverse, friendly and motivated team within a fast-growing multinational organisation.
Profile:
- Required to be fluent in German and English, both written and spoken
- Previous experience in a Customer Service role.
- Ability to multitask and prioritise workload effectively
- Great organisational and time management skills
- Strong communication skills and able to work well in a team
- Be detail-oriented, analytical, driven and motivated
See details here:
- German-speaking Customer Service Executive
- Location: Fully Remote. Option to work from the office in London available.
- Duration: 4-month fixed-term contract November 2025 – February 2026
- Type: Full-time
To apply, please send your CV in English and in Word format to Alvaro. languagematters is acting as an employment business in relation to this vacancy.
Upload your CV/resume or any other relevant file. Max. file size: 2 MB.
Spanish speaking Customer Service
- London – West
- Temporary
Please note, to be suitable for this temporary role you will need to be able …
Are you ready to be at the heart of a fast-moving logistics operation across …
3rd Floor, 9 Irving Street, London, WC2H 7AH
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Remote German speaking Customer Service Champion – 4 Month FTC employer: Language Matters
Contact Detail:
Language Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote German speaking Customer Service Champion – 4 Month FTC
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you get comfortable with answering questions and showcasing your customer service skills in both German and English.
✨Tip Number 3
Show off your personality! When you get the chance to speak with potential employers, let your enthusiasm for outdoor sports shine through. It’s not just about your skills; they want to see if you’ll fit into their friendly team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Customer Service Champion role. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Remote German speaking Customer Service Champion – 4 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and language skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. We love seeing enthusiasm for the outdoors and how you can connect with our customers in both German and English.
Showcase Your Communication Skills: Since you'll be dealing with customers in both languages, make sure your application reflects your strong communication skills. We appreciate clarity and confidence, so keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Language Matters
✨Brush Up on Your Language Skills
Since this role requires fluency in both German and English, make sure to practice speaking and writing in both languages. Consider preparing some common customer service scenarios in both languages to showcase your skills during the interview.
✨Know the Company and Its Products
Familiarise yourself with the company’s outdoor sports equipment and clothing. Understanding their products will not only help you answer questions more effectively but also show your genuine interest in the role and the industry.
✨Prepare for Customer Scenarios
Think of examples from your previous customer service experience where you handled complaints or resolved issues. Be ready to discuss these situations in detail, highlighting your empathy and efficiency in problem-solving.
✨Showcase Your Team Spirit
This position is all about working within a friendly team. Be prepared to talk about how you collaborate with others, share responsibilities, and contribute to a positive work environment. Highlight any past experiences that demonstrate your teamwork skills.
