At a Glance
- Tasks: Be the go-to person for clients, ensuring smooth communication and accurate documentation.
- Company: Join a remarkable organisation dedicated to creating a sustainable environment globally.
- Benefits: Enjoy a hybrid work scheme, competitive salary, and opportunities for personal growth.
- Other info: Dynamic role with a focus on environmental impact and career development.
- Why this job: Make a real difference while developing your skills in a respected organisation.
- Qualifications: Fluent in Polish and English, with experience in client support and administration.
The predicted salary is between 30000 - 40000 € per year.
A remarkable organisation that aims to secure a sustainable environment on a global level is looking for a skilled Polish speaking Regulatory Administrator and Client Support Officer. This is a permanent contract to start ASAP, working 35 hours per week on a hybrid scheme, from the office in central London 50% of the time and from home 50%.
Your responsibilities:
- Being the main point of contact for clients and stakeholders, ensuring smooth communication at all times.
- Ensuring all product materials are accurate and are documented efficiently and correctly on the database.
- Maintaining and updating all project files and project documents.
About you:
In order to succeed in this role you will need a solid background in client communication, problem solving, and administrative support, ideally within an NGO or international institution. You will be self‑motivated, dynamic and will be able to take initiative in order to achieve the desired results in this rewarding role. You will be required to be fluent in both Polish and English, as you will be interacting with clients in the Polish speaking region. This vacancy would be suitable for a professional and dedicated Polish speaker who is seeking to develop within a respected organisation where you can add value to your role as well as make a difference to the environment.
Profile:
- Fluent in Polish, written and spoken.
- Fluent in English, both written and spoken.
- Previous experience in client facing roles, customer support or customer service within a large/international institution, governmental, regulatory or otherwise.
- Previous skills in organisation, administration, project coordination or data entry are essential.
- Exceptional IT skills, especially in Microsoft programs (Excel, PowerPoint, Outlook) and Adobe.
- Demonstrable skills in client‑focused, but administrative and process‑driven roles.
- Able to work well in a fast‑paced environment as well as independently.
- High levels of accuracy.
To apply, please send your CV in English and in Word format to Marie‑Anne.
Polish speaking Client Support Officer employer: Language Matters
Join a remarkable organisation dedicated to securing a sustainable environment globally, where you will thrive in a supportive and dynamic work culture. With a hybrid working model based in central London, you will enjoy the flexibility of working from home while also benefiting from professional growth opportunities within a respected NGO. This role not only allows you to utilise your Polish language skills but also empowers you to make a meaningful impact in client support and environmental initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Polish speaking Client Support Officer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a role like the Polish speaking Client Support Officer. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching the organisation's mission and values. Since this role is all about making a difference, showing that you align with their goals will set you apart. We want to see your passion for sustainability shine through!
✨Tip Number 3
Practice your Polish and English communication skills! Since you'll be the main point of contact for clients, being fluent and confident in both languages is key. Try role-playing common client scenarios with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Get your CV ready and let’s make it happen!
We think you need these skills to ace Polish speaking Client Support Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in client communication and administrative support. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Remember, we love seeing enthusiasm for making a difference!
Showcase Your Language Skills:Since fluency in Polish and English is key, make sure to mention your language skills prominently. We want to know how comfortable you are communicating in both languages, especially in a client-facing context.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Language Matters
✨Brush Up on Your Language Skills
Since this role requires fluency in both Polish and English, make sure you practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous experiences in Polish and how you've communicated with clients effectively.
✨Know the Organisation Inside Out
Research the organisation's mission and values, especially their focus on securing a sustainable environment. Be ready to discuss how your background aligns with their goals and how you can contribute to their projects. This shows genuine interest and helps you stand out.
✨Prepare for Client Scenarios
Think of examples from your past roles where you successfully handled client communication or resolved issues. Be prepared to share these stories during the interview, highlighting your problem-solving skills and ability to maintain smooth communication under pressure.
✨Show Off Your IT Skills
Since exceptional IT skills are essential for this role, be ready to discuss your experience with Microsoft programs and Adobe. You might even want to mention specific projects where you used these tools effectively, demonstrating your organisational and administrative capabilities.
