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- Tasks: Lead and inspire a Norwegian-speaking Customer Service team while ensuring top-notch service.
- Company: Join an international client with offices in Daventry and Dunton, known for its dynamic work culture.
- Benefits: Enjoy remote work options, private healthcare, and generous holiday allowances.
- Why this job: This role offers leadership opportunities and the chance to make a real impact in a supportive environment.
- Qualifications: Must be fluent in Norwegian with prior experience in team supervision and motivation.
- Other info: Work from home 4 days a week, with only 1 day required in the office.
The predicted salary is between 30000 - 42000 £ per year.
If you are a Norwegian speaker, look no further! On behalf of an international client we are looking for a Norwegian speaking Customer Service Supervisor to join their new team. The client has offices in Daventry and Dunton and it is required that you can commute to either of these offices. You can work from home 4 days per week and some weeks fully remote depending on which days and hours you work. In this Supervisor role you will be responsible for the overall supervision of the Norwegian speaking Customer Service team. Your responsibilities will include: Monitoring, guiding, coaching, developing and motivating your team Assist with employee onboarding Liaise with internal stakeholders to stay up to date with the latest trends in the industry regular Setting clear KPIs and objectives and ensuring they are achieved Provide training to employees for continuous development About you: The ideal candidate will be a customer-oriented individual with strong leadership skills and excellent Norwegian language skills. For this role it is important that you have previous experience supervising and motivating a team. You will be required to work from either the Daventry or Dunton office, maximum 1 day per week. The company provides an excellent benefits package that includes private healthcare and a generous holiday allowance. Profile: Norwegian t…
Norwegian speaking Supervisor employer: Language Matters
Contact Detail:
Language Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Norwegian speaking Supervisor
✨Tip Number 1
Familiarize yourself with the company's values and culture. Understanding what they prioritize in their customer service approach will help you align your leadership style with their expectations.
✨Tip Number 2
Highlight your experience in team supervision during any informal conversations or networking opportunities. This can help you build rapport and demonstrate your suitability for the role before even applying.
✨Tip Number 3
Prepare to discuss specific examples of how you've motivated and developed teams in the past. Being able to share these stories will showcase your leadership skills effectively during interviews.
✨Tip Number 4
Stay updated on the latest trends in customer service, especially those relevant to the Norwegian market. This knowledge will not only impress during interviews but also show your commitment to continuous improvement.
We think you need these skills to ace Norwegian speaking Supervisor
Some tips for your application 🫡
Highlight Your Language Skills: Make sure to emphasize your proficiency in Norwegian. Include specific examples of how you've used your language skills in previous roles, especially in customer service or supervisory positions.
Showcase Leadership Experience: Detail your previous experience in supervising and motivating teams. Use concrete examples to illustrate how you have guided and developed team members in past roles.
Tailor Your CV: Customize your CV to reflect the responsibilities mentioned in the job description. Highlight relevant experiences that align with monitoring, coaching, and training employees.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also outlines how your skills and experiences make you the perfect fit for the position. Mention your ability to work from the specified locations and your flexibility regarding remote work.
How to prepare for a job interview at Language Matters
✨Showcase Your Leadership Skills
As a Supervisor, your leadership abilities are crucial. Be prepared to discuss specific examples of how you've successfully guided and motivated a team in the past. Highlight any strategies you used to improve team performance.
✨Demonstrate Customer Orientation
Since this role is customer-focused, share experiences where you went above and beyond for customers. Discuss how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Familiarize Yourself with Industry Trends
Stay updated on the latest trends in customer service and the Norwegian market. Being knowledgeable about current practices will show that you are proactive and committed to continuous improvement in your role.
✨Prepare for KPI Discussions
Understand what KPIs are important in a supervisory role. Be ready to discuss how you have set and achieved objectives in previous positions, and how you plan to implement similar strategies in this new role.
