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- Tasks: Manage luxury hotel reservations and enhance guest experiences through upselling.
- Company: Join a well-established luxury hotel organisation with a vibrant culture.
- Benefits: Enjoy a ÂŁ29,000 salary, complimentary stays, dining discounts, and wellness support.
- Why this job: Be part of a dynamic team and elevate your career in the luxury hospitality sector.
- Qualifications: Fluency in French, Italian, or Arabic, plus experience in luxury hotel reservations.
- Other info: Great opportunities for professional development and career progression.
The predicted salary is between 29000 - 29000 ÂŁ per year.
This is a permanent officeâbased opportunity working on a shift pattern basis. Please note that this role does not offer visa sponsorship, so you must already have the legal right to work in the UK.
Salary and Benefits: The salary on offer is ÂŁ29,000 per annum with monthly incentives, exceptional perks including complimentary hotel stays, dining discounts, and worldâclass development opportunities. Benefit from generous rewards, lifestyle perks, wellbeing support, and a strong retirement scheme.
Your responsibilities will include:
- Managing and processing room reservations received via phone and email
- Being commercially aware by finding upselling and crossâselling opportunities to increase room revenue
- Handling overdue payments and any cancellation requests, in compliance with the company's terms and conditions
- Supporting other departments with administrative tasks when required
About you: This is a fantastic opportunity for a proactive French or Italian or Arabic, and English fully fluent speaker with previous experience in luxury hotels and experience dealing with reservations and bookings, to join a wellâestablished organisation with great benefits and career progression opportunities.
Profile:
- Fluency in French, Italian, or Arabic, and English, written and spoken
- Previous experience in luxury hotels
- Previous experience dealing with reservations or bookings
- Strong administrative and communication skills
- Excellent attention to detail
To apply, please send your CV in English and in Word format to MarieâAnne.
French or Italian or Arabic speaking Luxury Hotels Reservations Specialist in London employer: Language Matters
Contact Detail:
Language Matters Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land French or Italian or Arabic speaking Luxury Hotels Reservations Specialist in London
â¨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
â¨Tip Number 2
Practice your language skills! Since this role requires fluency in French, Italian, or Arabic, brush up on your conversational skills. Role-play common reservation scenarios with a friend to feel more confident during the interview.
â¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace French or Italian or Arabic speaking Luxury Hotels Reservations Specialist in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights your experience in luxury hotels and reservations. We want to see how your skills match the role, so donât be shy about showcasing your fluency in French, Italian, or Arabic!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the hospitality industry and why youâre the perfect fit for our team. Keep it engaging and relevant to the job description.
Follow the Format: Remember to send your CV in Word format as specified in the job ad. We appreciate attention to detail, so sticking to the guidelines shows us youâre serious about the application!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the easiest way for us to receive your application and ensures youâre considered for this exciting opportunity!
How to prepare for a job interview at Language Matters
â¨Brush Up on Your Language Skills
Since this role requires fluency in French, Italian, or Arabic, make sure you practice speaking and writing in your chosen language. Prepare to demonstrate your language skills during the interview by discussing your previous experiences in luxury hotels using relevant terminology.
â¨Know the Company Inside Out
Research the company thoroughly before your interview. Understand their values, mission, and the luxury hotel market they operate in. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
â¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially related to reservations and customer service. Think of specific examples from your past experience where you successfully handled difficult situations, such as managing cancellations or upselling services.
â¨Showcase Your Attention to Detail
In a role that involves managing reservations, attention to detail is crucial. Be ready to discuss how you've ensured accuracy in your previous roles, whether itâs through double-checking bookings or maintaining organised records. Highlighting this skill will set you apart from other candidates.