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- Tasks: Support Dutch clients and assist the sales team with administrative duties.
- Company: Dynamic financial services company located in Canary Wharf, London.
- Benefits: Generous benefits package, visa sponsorship, and career progression opportunities.
- Why this job: Join a supportive team and build your career in the financial sector.
- Qualifications: Fluent in Dutch and English, with strong communication and organisational skills.
- Other info: Work in a vibrant office environment, Monday to Friday, 9am-6pm.
The predicted salary is between 36000 - 60000 £ per year.
A Dutch speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Client Service Coordinator, you will be in the front line of maintaining and developing the Dutch clienteles by advising the company's products in order to meet the clients' demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills.
Your responsibilities will include:
- Collecting all relevant information from clients to set up new accounts
- Building relationships with clients within the banking sector and assisting with administrative duties
- Collaborating with the Netherlands' Sales team and the investment advisor to manage the daily workload
- Ensuring all clients' reports are accurate and are being dealt with effectively and in a timely manner
About you:
The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engage in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered. They do offer visa sponsorship and a relocation package.
Profile:
- Required to be fluent in Dutch and English, both written and spoken
- Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable
- Degree within finance, banking or economics is desirable
- Demonstrable problem-solving skills and a strong customer focus
- Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism
To apply, please send your CV in English and in Word format to Marie-Anne.
Dutch speaking Junior Client Service Coordinator in London employer: Language Matters
Contact Detail:
Language Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch speaking Junior Client Service Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to client service. We recommend role-playing with a friend or using online resources to boost your confidence and polish your responses.
✨Tip Number 3
Show off your language skills! Since this role requires fluency in Dutch and English, be ready to demonstrate your abilities during the interview. You might even want to prepare a few phrases in Dutch to impress your interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Dutch speaking Junior Client Service Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Junior Client Service Coordinator. Highlight any relevant experience in client service or the financial sector, and don’t forget to showcase your Dutch language skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for customer service and how you can contribute to the team at StudySmarter.
Showcase Your Skills: Be sure to highlight your analytical, communication, and organisational skills in your application. We want to see how you can bring these skills to the table and help us deliver top-notch service to our clients.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
How to prepare for a job interview at Language Matters
✨Know Your Stuff
Make sure you brush up on the company's products and services, especially those relevant to the Dutch market. Being able to discuss how these offerings can meet client needs will show your enthusiasm and preparedness.
✨Showcase Your Language Skills
Since this role requires fluency in Dutch and English, be ready to demonstrate your language skills during the interview. Practice answering common questions in both languages to show your comfort and proficiency.
✨Highlight Your Customer Service Experience
Prepare examples from your past roles that showcase your problem-solving abilities and customer focus. Think of specific situations where you went above and beyond for a client, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or growth opportunities within the company. This not only shows your interest but also helps you gauge if the company is the right fit for you.