Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and support across the French market.
- Company: Fast-growing company in the automobile industry with a friendly team.
- Benefits: Hybrid working, supportive environment, and opportunity to develop industry knowledge.
- Why this job: Join a diverse team and make an impact in a thrilling industry.
- Qualifications: Fluent in French and English, with customer service experience.
- Other info: 6-month FTC with great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Our client is a fast-growing company that specialise within the automobile industry. They are currently looking for an experienced French speaking Customer Service Executive to join their friendly and supportive team based in central London. This is a great opportunity to be part of, where you will have the chance to develop your knowledge in a thrilling industry. This position is a 6 months FTC and offering a hybrid scheme working 2 or 3 days in the office.
Responsibilities
- Delivering exceptional customer service and selling tickets, including upselling, across the French market.
- Responding to all enquiries via telephone, email, and chat in a timely manner.
- Maintaining high levels of client/customer satisfaction.
- Working closely and cooperatively with other departments across the company.
- Supporting with administration, booking management, event coordination, and any ad hoc tasks.
- Translating website content from English to French.
About you
The successful candidate will be a customer and sales-focused individual, confident and well-spoken in French as you will be dealing with a variety of customers. As a French speaking Customer Service Executive, you will become part of a diverse, friendly and motivated team within a fast-growing multinational organisation.
- Required to be fluent in French and English to a native level, both written and spoken
- Previous experience as a Sales Executive, Client Service Support, Sales Representative or Customer Service Executive
- Ability to multitask and prioritise workload effectively
- Great organisational and time management skills
- Strong communication skills and able to work well in a team
- Be detail-oriented, analytical, driven and motivated
How to apply
To apply, please send your CV in English and in Word format to Valentina.languagematters is acting as an employment business in relation to this vacancy.
Please note, to be suitable for this temporary role you will need to be able …
Are you ready to be at the heart of a fast-moving logistics operation across …
3rd Floor, 9 Irving Street, London, WC2H 7AH
#J-18808-Ljbffr
French speaking Customer Service Executive employer: Language Matters
Contact Detail:
Language Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French speaking Customer Service Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who speak French. They might know about openings or can refer you directly, which always gives you a leg up.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can confidently talk about your experience and how it relates to delivering exceptional customer service in both French and English.
✨Tip Number 3
Stay organised! Keep track of the companies you’ve applied to and follow up if you haven’t heard back. A friendly nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Customer Service Executive role, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace French speaking Customer Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a French speaking Customer Service Executive. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Language Skills: Since this role requires fluency in both French and English, don’t forget to showcase your language skills prominently. Include any relevant experiences where you've used these languages, as it’ll help us see your fit for the position.
Be Personable in Your Cover Letter: Your cover letter is your chance to show us your personality! Keep it friendly and professional, and explain why you’re excited about joining our team. We love seeing genuine enthusiasm for the role and the company.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Let’s make this happen together!
How to prepare for a job interview at Language Matters
✨Brush Up on Your French
Since this role requires fluency in French, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play customer service scenarios in French to boost your confidence.
✨Know the Company Inside Out
Research the company and its position in the automobile industry. Understand their values, products, and recent news. This will not only help you answer questions but also show your genuine interest in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service situations you might face in this role. Prepare examples from your past experience where you successfully handled difficult customers or upsold products. This will demonstrate your problem-solving skills and sales focus.
✨Showcase Your Team Spirit
As the job involves working closely with other departments, be ready to discuss how you collaborate with others. Share specific examples of teamwork from your previous roles to highlight your ability to work well in a diverse environment.
