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- Tasks: Manage luxury hotel reservations and enhance guest experiences through upselling.
- Company: Join a prestigious luxury hotel group with a focus on excellence.
- Benefits: Enjoy a £29,000 salary, monthly incentives, and amazing perks like free hotel stays.
- Why this job: Be part of a dynamic team and elevate your career in the luxury hospitality sector.
- Qualifications: Fluency in French, Italian, or Arabic, plus experience in luxury hotel reservations.
- Other info: Great opportunities for professional development and a supportive work environment.
The predicted salary is between 29000 - 29000 £ per year.
This is a permanent office‑based opportunity working on a shift pattern basis. Please note that this role does not offer visa sponsorship, so you must already have the legal right to work in the UK.
Salary and Benefits: The salary on offer is £29,000 per annum with monthly incentives, exceptional perks including complimentary hotel stays, dining discounts, and world‑class development opportunities. Benefit from generous rewards, lifestyle perks, wellbeing support, and a strong retirement scheme.
Your responsibilities will include:
- Managing and processing room reservations received via phone and email
- Being commercially aware by finding upselling and cross‑selling opportunities to increase room revenue
- Handling overdue payments and any cancellation requests, in compliance with the company’s terms and conditions
- Supporting other departments with administrative tasks when required
About you: This is a fantastic opportunity for a proactive French or Italian or Arabic, and English fully fluent speaker with previous experience in luxury hotels and experience dealing with reservations and bookings, to join a well‑established organisation with great benefits and career progression opportunities.
Profile:
- Fluency in French, Italian, or Arabic, and English, written and spoken
- Previous experience in luxury hotels
- Previous experience dealing with reservations or bookings
- Strong administrative and communication skills
- Excellent attention to detail
To apply, please send your CV in English and in Word format to Marie‑Anne.
French or Italian or Arabic speaking Luxury Hotels Reservations Specialist employer: Language Matters
Contact Detail:
Language Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French or Italian or Arabic speaking Luxury Hotels Reservations Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hotel industry and let them know you're on the hunt for a reservations specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your experience in luxury hotels and your language skills. A confident and engaging introduction can make all the difference.
✨Tip Number 3
Stay proactive! Follow up on any applications or interviews you've had. A quick email thanking them for their time and reiterating your interest can keep you top of mind and show your enthusiasm for the role.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that dream job, plus it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace French or Italian or Arabic speaking Luxury Hotels Reservations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury hotels and reservations. We want to see how your skills match the role, so don’t be shy about showcasing your fluency in French, Italian, or Arabic!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Follow the Format: Remember to send your CV in Word format as requested. It’s a small detail, but it shows you can follow instructions, which is super important in our line of work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at Language Matters
✨Know Your Languages
Make sure you brush up on your French, Italian, or Arabic before the interview. Be ready to demonstrate your fluency, as this role requires strong communication skills in multiple languages. Practising common phrases related to hotel reservations can really help!
✨Showcase Your Luxury Experience
Highlight your previous experience in luxury hotels during the interview. Prepare specific examples of how you've handled reservations and provided exceptional customer service. This will show that you understand the high standards expected in this role.
✨Upselling Skills are Key
Since the job involves upselling and cross-selling, think of ways you’ve successfully increased revenue in past roles. Be ready to discuss strategies you used to identify opportunities and how they benefited the business.
✨Attention to Detail Matters
This position requires excellent attention to detail, so be prepared to discuss how you ensure accuracy in your work. You might want to share examples of how you’ve managed complex bookings or resolved issues effectively in the past.
