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For Companies At a Glance
- Tasks: Support Dutch clients by providing top-notch customer and administrative assistance.
- Company: Join a dynamic financial services company in the heart of Canary Wharf, London.
- Benefits: Enjoy career progression opportunities and a positive work environment.
- Why this job: Gain valuable skills while building relationships in the banking sector.
- Qualifications: Detail-oriented with strong analytical, communication, and organizational skills required.
- Other info: This is a junior role perfect for starting your career in finance.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
A Dutch speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Client Service Coordinator will be in the front line of maintaining and developing the Dutch clienteles by advising the company's products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills.Your responsibilities will include:
- Collecting all relevant information from clients to set up new accounts
- Build relationships with clients within the banking sector and assist with administrative duties
- Collaborate with the Netherlands' Sales team and the investment advisor to manage the daily workload
- Ensuring all clients' reports are accurate and are being dealt with effectively and in a timely manner
About you:
The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered! They do offer visa sponsorship and a relocation package.
Profile:
- Required to be fluent in Dutch and English, both written and spoken
- Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable
- Degree within finance, banking or economics is desirable
- Demonstrable problem-solving skills and a strong customer focus
- Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism
To apply, please send your CV in English and in Word format to Marie-Anne. languagematters is acting as an employment agency in relation to this vacancy.
Dutch speaking Junior Client Service Coordinator Finance employer: Language Matters
Contact Detail:
Language Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch speaking Junior Client Service Coordinator Finance
✨Tip Number 1
Familiarize yourself with the financial services industry, especially in relation to the Dutch market. Understanding the specific needs and preferences of Dutch clients will help you stand out during the interview process.
✨Tip Number 2
Brush up on your communication skills in both Dutch and English. Being able to switch seamlessly between languages will demonstrate your ability to connect with clients and collaborate effectively with the sales team.
✨Tip Number 3
Showcase your organizational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will highlight your ability to handle the daily workload and maintain accuracy in client reports.
✨Tip Number 4
Research the company’s products and services thoroughly. Being knowledgeable about what they offer will allow you to provide better support to clients and demonstrate your commitment to the role during interviews.
We think you need these skills to ace Dutch speaking Junior Client Service Coordinator Finance
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Junior Client Service Coordinator position. Understand the key responsibilities and required skills, especially the importance of being detail-oriented and having strong communication abilities.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous customer service roles or experiences in the financial sector, as well as your proficiency in Dutch.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work in this position and how your skills can contribute to the team, particularly in supporting the Dutch clientele.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Language Matters
✨Show Your Dutch Skills
Since this role requires fluency in Dutch, be prepared to demonstrate your language skills during the interview. Practice common phrases and financial terminology in Dutch to show your proficiency.
✨Highlight Your Customer Service Experience
Emphasize any previous experience you have in customer service roles. Share specific examples of how you've successfully managed client relationships and resolved issues, as this will be crucial for the Client Service Coordinator position.
✨Demonstrate Attention to Detail
Given the importance of accuracy in financial services, be ready to discuss how you ensure attention to detail in your work. You might want to share examples of how you've caught mistakes or improved processes in past roles.
✨Express Your Willingness to Learn
This is a junior role with opportunities for growth, so convey your eagerness to learn and develop new skills. Discuss any relevant training or courses you've taken and how they relate to the financial services industry.
