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For Companies At a Glance
- Tasks: Support Danish clients by providing top-notch customer and administrative assistance.
- Company: Join a dynamic financial services company in the heart of Canary Wharf, London.
- Benefits: Enjoy a generous benefits package, visa sponsorship, and a relocation package.
- Why this job: Kickstart your career in finance with growth opportunities in a supportive environment.
- Qualifications: Fluency in Danish and English is essential; experience in client service is a plus.
- Other info: Work Monday to Friday, 9am-6pm, in a stunning office setting.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
A Danish speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Client Service Coordinator will be in the front line of maintaining and developing the Danish clienteles by advising the company’s products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills.Your responsibilities will include: • Collecting all relevant information from clients to set up new accounts• Build relationships with clients within the banking sector and assist with administrative duties• Collaborate with the Denmark's Sales team and the investment advisor to manage the daily workload• Ensuring all clients’ reports are accurate and are being dealt with effectively and in a timely manner About you:The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered! They do offer visa sponsorship and a relocation package.Profile: • Required to be fluent in Danish and English, both written and spoken • Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable• Degree within finance, banking or economics is desirable• Demonstrable problem-solving skills and a strong customer focus• Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalismTo apply, please send your CV in English and in Word format to Marie-Anne. languagematters is acting as an employment agency in relation to this vacancy.
Danish speaking Junior Client Service Coordinator - Finance employer: Language Matters
Contact Detail:
Language Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Danish speaking Junior Client Service Coordinator - Finance
✨Tip Number 1
Familiarise yourself with the financial services industry, especially in relation to Danish clients. Understanding the specific needs and preferences of this clientele can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the finance sector, particularly those who work with Danish clients. Attend industry events or join online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Brush up on your communication skills, especially in both Danish and English. Practising how to articulate complex financial concepts clearly will help you stand out as a candidate who can effectively support clients.
✨Tip Number 4
Research the company’s products and services thoroughly. Being able to discuss how these offerings meet the needs of Danish clients will demonstrate your genuine interest and preparedness for the role.
We think you need these skills to ace Danish speaking Junior Client Service Coordinator - Finance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client service or customer support, especially within the financial or banking sector. Emphasise your fluency in Danish and English, as well as any relevant qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client service and your ability to build relationships. Mention specific skills that align with the job description, such as problem-solving and communication skills.
Highlight Relevant Experience: In your application, focus on any previous roles where you provided administrative support or worked closely with clients. Use examples to demonstrate how you have successfully managed client relationships.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Language Matters
✨Showcase Your Language Skills
Since the role requires fluency in Danish and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking clearly and confidently in both tongues.
✨Highlight Relevant Experience
If you have previous experience in client service or the financial sector, make sure to discuss it. Share specific examples of how you've successfully managed client relationships or resolved issues, as this will show your potential employer that you can handle the responsibilities of the role.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to think on your feet or resolve a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Organisational Skills
As a Client Service Coordinator, you'll need to manage multiple tasks efficiently. Be ready to discuss how you prioritise your workload and stay organised. You could mention tools or methods you use to keep track of tasks and deadlines.
