Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service for medical devices in Norwegian and English.
- Company: Join one of the largest medical technology companies globally.
- Benefits: Enjoy remote work flexibility, generous holiday package, and comprehensive training.
- Why this job: Make a difference in healthcare while developing your customer service skills.
- Qualifications: Fluent in Norwegian and English, with customer service experience preferred.
- Other info: Gain invaluable experience in a supportive and dynamic team environment.
The predicted salary is between 30000 - 42000 £ per year.
London - North West Permanent Customer service and sales support, Pharmaceutical, Medical and Scientific.
One of the largest medical technology companies in the world has an exciting vacancy for a Norwegian speaker to join their customer support team in Watford. The successful applicant will be responding to inquiries from customers concerning medical devices and services in a helpful, professional and empathetic manner. The client provides all necessary equipment, onboarding, and training to support remote work, with a hybrid model in place after training (2 days from the office and the rest from home).
Your responsibilities will include:
- Delivering exceptional customer service and product support via telephone and email across the Norwegian speaking market.
- Demonstrating empathy, patience, and resilience while assisting customers safely.
- Ensuring all inquiries via telephone and email are responded to in a timely manner (inbound calls).
- Maintaining up-to-date knowledge of the system and products to provide guidance and advice on the products and services.
About you:
To succeed in this role, you should have a customer-focused approach and be fluent in both Norwegian and English, written and spoken. This is an exciting opportunity for a passionate, dedicated, and motivated Norwegian speaking Customer Support Representative to join a growing customer support team. You will gain invaluable experience working within a medical technology company. In return, you will receive great additional benefits and a generous holiday package – reach out to us today to learn more!
Profile:
- Native-level fluency in Norwegian, both written and spoken.
- Fluency in English, both written and spoken.
- Previous experience in customer service, customer support, or a help desk role is desirable.
- Experience or knowledge of medical equipment and an interest in the healthcare industry is a plus.
To apply, please send your CV in English and in Word format to Suhail.
Norwegian speaking Customer Service Representative in City of London employer: Language Matters
Contact Detail:
Language Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Norwegian speaking Customer Service Representative in City of London
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially in the medical tech field. This will help you answer questions confidently and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your Norwegian and English skills! Since you'll be dealing with customers in both languages, brush up on your communication skills. Role-play common customer scenarios with a friend to get comfortable.
✨Tip Number 3
Show off your empathy and patience during interviews! Think of examples from your past experiences where you handled tough customer situations. This will demonstrate that you have the right mindset for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Norwegian speaking Customer Service Representative in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and language skills. We want to see how your background fits with the role, so don’t be shy about showcasing your Norwegian and English fluency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and the healthcare industry. Let us know why you’re excited about this opportunity and how you can contribute to our team.
Be Professional Yet Personable: When writing your application, keep it professional but let your personality shine through. We value empathy and resilience, so showing a bit of your character can make a big difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Language Matters
✨Brush Up on Your Norwegian
Since this role requires native-level fluency in Norwegian, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play customer service scenarios in Norwegian to boost your confidence.
✨Know Your Medical Tech
Familiarise yourself with common medical devices and services that the company offers. Being able to discuss these products knowledgeably will show your genuine interest in the healthcare industry and help you stand out during the interview.
✨Showcase Your Empathy
Prepare examples from your past experiences where you demonstrated empathy and patience while dealing with customers. This is crucial for a customer service role, especially in a medical context, so be ready to share specific stories that highlight these qualities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how they measure success in customer service. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
