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- Tasks: Support Swedish clients by managing accounts and providing top-notch customer service.
- Company: Join a leading financial services company in the vibrant Canary Wharf, London.
- Benefits: Enjoy a generous benefits package, visa sponsorship, and a relocation package.
- Why this job: Kickstart your career in finance with training and growth opportunities in a supportive environment.
- Qualifications: Fluency in Swedish and English, with a degree in finance or related fields preferred.
- Other info: This is a full-time office role, Monday to Friday, 9am-6pm.
The predicted salary is between 30000 - 42000 £ per year.
A Swedish speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Client Service Coordinator, you will be in the front line of maintaining and developing the Swedish clienteles by advising the company's products in order to meet the clients' demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills.
Your responsibilities will include:
- Collecting all relevant information from clients to set up new accounts
- Building relationships with clients within the banking sector and assisting with administrative duties
- Collaborating with the Nordic Sales team and the investment advisor to manage the daily workload
- Ensuring all clients' reports are accurate and are being dealt with effectively and in a timely manner
About you:
The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engage in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm (there is no hybrid scheme with working from home option). A generous benefits package is offered! They do offer visa sponsorship and a relocation package.
Profile:
- Required to be fluent in Swedish and English, both written and spoken
- Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable
- Degree within finance, banking or economics
- Demonstrable problem-solving skills and a strong customer focus
- Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism
To apply, please send your CV in English and in Word format to Marie-Anne.
Swedish speaking Client Service Coordinator (Finance) employer: Language Matters Recruitment Consultants Ltd
Contact Detail:
Language Matters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swedish speaking Client Service Coordinator (Finance)
✨Tip Number 1
Familiarise yourself with the financial services industry, especially focusing on the banking sector. Understanding the products and services offered will help you engage more effectively with clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your Swedish and English communication skills, particularly in a professional context. Being able to articulate your thoughts clearly and confidently will set you apart, especially when dealing with high-level executives.
✨Tip Number 3
Network with professionals in the financial services sector, particularly those who work in client service roles. Attend industry events or join relevant online forums to gain insights and potentially get referrals for the position.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've demonstrated problem-solving skills and customer focus. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
We think you need these skills to ace Swedish speaking Client Service Coordinator (Finance)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client service or the financial sector. Emphasise your fluency in Swedish and English, and any specific skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the financial industry. Mention how your skills can contribute to the company's success and your eagerness to grow within the role.
Highlight Relevant Experience: In your application, focus on any previous roles where you provided client support or worked in finance. Use specific examples to demonstrate your problem-solving skills and ability to maintain professionalism.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Showcase Your Language Skills
Since fluency in Swedish and English is crucial for this role, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking clearly and confidently.
✨Highlight Relevant Experience
If you have previous experience in client service or the financial sector, make sure to discuss it. Share specific examples of how you've successfully managed client relationships or resolved issues, as this will show your capability to excel in the role.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to think on your feet or resolve a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Organisational Skills
As a Client Service Coordinator, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and stay organised. You could mention tools or methods you use to keep track of tasks and deadlines.
