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- Tasks: Support Norwegian clients with account setup and administrative tasks in finance.
- Company: Join a leading financial services company in the vibrant Canary Wharf, London.
- Benefits: Enjoy a generous benefits package, visa sponsorship, and a relocation package.
- Why this job: Kickstart your career in finance with training and a supportive work environment.
- Qualifications: Fluency in Norwegian and English; finance degree preferred; customer service experience is a plus.
- Other info: This is a full-time office role, Monday to Friday, 9am-6pm.
The predicted salary is between 30000 - 42000 £ per year.
A Norwegian speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Client Service Coordinator, you will be in the front line of maintaining and developing the Norwegian clienteles by advising the company's products in order to meet the clients' demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills.
Your responsibilities will include:
- Collecting all relevant information from clients to set up new accounts
- Building relationships with clients within the banking sector and assisting with administrative duties
- Collaborating with the Nordic Sales team and the investment advisor to manage the daily workload
- Ensuring all clients' reports are accurate and are being dealt with effectively and in a timely manner
About you:
The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engage in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm (there is no hybrid scheme with working from home option). A generous benefits package is offered! They do offer visa sponsorship and a relocation package.
Profile:
- Required to be fluent in Norwegian and English, both written and spoken
- Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable
- Degree within finance, banking or economics
- Demonstrable problem-solving skills and a strong customer focus
- Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism
To apply, please send your CV in English and in Word format to Marie-Anne.
Norwegian speaking Client Service Coordinator (Finance) employer: Language Matters Recruitment Consultants Ltd
Contact Detail:
Language Matters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Norwegian speaking Client Service Coordinator (Finance)
✨Tip Number 1
Familiarise yourself with the financial services industry, especially in relation to the Norwegian market. Understanding the specific needs and preferences of Norwegian clients can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the finance sector, particularly those who work with Norwegian clients. Attend industry events or join online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 3
Brush up on your communication skills, especially in both Norwegian and English. Practising how to articulate complex financial concepts clearly will help you stand out as a candidate who can effectively support clients.
✨Tip Number 4
Research the company’s products and services thoroughly. Being able to discuss how these offerings meet the needs of Norwegian clients will demonstrate your genuine interest and preparedness for the role.
We think you need these skills to ace Norwegian speaking Client Service Coordinator (Finance)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client service and any relevant roles within the financial or banking sector. Emphasise your fluency in Norwegian and English, as well as your analytical and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships with clients. Mention specific examples of how you've successfully supported clients in previous roles.
Highlight Relevant Skills: In your application, focus on your problem-solving abilities and communication skills. Provide examples of how you've maintained professionalism while dealing with high-level executives.
Follow Application Instructions: Ensure you send your CV in English and in Word format as specified in the job description. Double-check that all documents are correctly formatted and free of errors before submission.
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Showcase Your Language Skills
Since fluency in Norwegian and English is crucial for this role, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in Norwegian, so practice speaking clearly and confidently.
✨Highlight Relevant Experience
If you have previous experience in client service or the financial sector, make sure to discuss it. Share specific examples of how you've successfully managed client relationships or resolved issues, as this will show your potential employer that you can handle the responsibilities of the role.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to think on your feet or resolve a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Organisational Skills
As a Client Service Coordinator, you'll need to manage multiple tasks efficiently. Be ready to discuss how you prioritise your workload and stay organised. You could mention tools or methods you use to keep track of tasks and deadlines.
