At a Glance
- Tasks: Assist French and English clients with product enquiries and order issues.
- Company: Join an iconic luxury jewellery brand in Central London.
- Benefits: Gain experience in a high-end environment with a reputable brand.
- Other info: Ideal for those looking to grow their career in luxury retail.
- Why this job: Perfect for bilingual individuals seeking a dynamic customer service role.
- Qualifications: Fluency in French and excellent English skills required.
The predicted salary is between 25425 - 31075 £ per year.
An iconic luxury jewellery brand is hiring a bilingual French Customer Service Advisor at their Central London head office. This is a fantastic opportunity if you have worked in Customer Service or Customer Care seeking a challenge offering more variety using your French.
Responsibilities of the Customer Care Advisor:
- Assisting French and English speaking clients with product enquiries
- Updating and maintaining the order database
- Providing support to clients registering online and having their orders processed through the website
- Assisting clients with any issues regarding returns or orders via email and phone
- Dealing with any complaints in a timely manner – escalating any issues to relevant departments
Requirements of the Customer Care Advisor:
- Excellent English language skills
- Fluency in French
- Proven experience in a professional environment in Customer Service or Administration
- Ideally experience in a similar office-based job
If you are looking to either continue or start a career working for a well-established high-end brand with an outstanding reputation, we would love to hear from you.
To apply, please send your CV in English and in Word format to Tom.
French speaking Customer Service Advisor (fixed-term) in London employer: Language Matters Recruitment Consultants Ltd
Join an iconic luxury jewellery brand as a French speaking Customer Service Advisor in the heart of Central London, where you will be part of a dynamic team dedicated to providing exceptional service. The company fosters a supportive work culture that values employee growth and offers opportunities for professional development, making it an ideal place for those looking to advance their careers in a prestigious environment. Enjoy the unique advantage of working in a vibrant city known for its rich culture and diversity, while being part of a brand that is synonymous with excellence and luxury.
Contact Details:
Language Matters Recruitment Consultants Ltd Recruitment Team
