At a Glance
- Tasks: Assist clients in French and English with product enquiries and order issues.
- Company: Join an iconic luxury jewellery brand in Central London.
- Benefits: Gain experience in a high-end environment with career growth potential.
- Other info: Ideal for those looking to start or advance their career in luxury retail.
- Why this job: Perfect for bilingual individuals seeking a dynamic customer service role.
- Qualifications: Fluency in French and excellent English skills required.
The predicted salary is between 25650 - 31350 £ per year.
An iconic luxury jewellery brand is hiring a bilingual French Customer Service Advisor at their Central London head office. This is a fantastic opportunity if you have worked in Customer Service or Customer Care seeking a challenge offering more variety using your French.
Responsibilities of the Customer Care Advisor:
- Assisting French and English speaking clients with product enquiries
- Updating and maintaining the order database
- Providing support to clients registering online and having their orders processed through the website
- Assisting clients with any issues regarding returns or orders via email and phone
- Dealing with any complaints in a timely manner – escalating any issues to relevant departments
Requirements of the Customer Care Advisor:
- Excellent English language skills
- Fluency in French
- Proven experience in a professional environment in Customer Service or Administration
- Ideally experience in a similar office-based job
If you are looking to either continue or start a career working for a well-established high-end brand with an outstanding reputation, we would love to hear from you.
To apply, please send your CV in English and in Word format to Tom.
Customer Service Representative - Retail in London employer: Language Matters Recruitment Consultants Ltd
Join a prestigious luxury jewellery brand in the heart of Central London, where you will thrive in a dynamic and supportive work environment. We prioritise employee growth with ongoing training and development opportunities, ensuring you can advance your career while enjoying a collaborative culture that values diversity and excellence. Experience the unique advantage of working for an iconic brand that not only offers competitive benefits but also fosters a passion for exceptional customer service.
Contact Details:
Language Matters Recruitment Consultants Ltd Recruitment Team
