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- Tasks: Deliver outstanding customer service to Hebrew and English-speaking customers.
- Company: Top UK retailer expanding its international customer service team.
- Benefits: Hybrid work model, full-time hours, and a supportive team environment.
- Why this job: Join a dynamic team and enhance your customer service skills while speaking Hebrew.
- Qualifications: Fluency in Hebrew and English, with a passion for helping customers.
- Other info: Flexible shifts and opportunities for career growth in a vibrant workplace.
The predicted salary is between 24000 - 30000 £ per year.
One of the top UK retailers is currently expanding its customer service team! They are looking for Hebrew speakers to join their international team at their brand new contact centre. You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets.
This is a full time role (36 hours per week), on a hybrid basis (minimum 1 day a week in the office).
Shifts:
- Sunday to Thursday 6am – 2pm
- Sunday to Thursday 7am – 3pm
- Sunday 10am – 6pm
Hebrew speaking Customer Service Advisor in Leicester employer: Language Matters Recruitment Consultants Ltd
Contact Detail:
Language Matters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hebrew speaking Customer Service Advisor in Leicester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations during interviews and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your Hebrew and English skills! Since this role involves communicating in both languages, let’s brush up on our language skills. Role-playing common customer service scenarios can really boost our confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give us insider tips about the interview process and even lead to referrals, which can be a game-changer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily and stay updated on any new opportunities.
We think you need these skills to ace Hebrew speaking Customer Service Advisor in Leicester
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about providing stellar customer service in Hebrew and English, make sure to highlight your language proficiency in your application. We want to see how you can connect with customers in both languages!
Tailor Your CV: Don’t just send a generic CV! We love seeing applications that are tailored to the job. Mention any relevant experience in customer service and how it relates to the role. It helps us see why you’d be a great fit for our team.
Be Yourself in Your Cover Letter: Your cover letter is your chance to shine! Let us know who you are and why you’re excited about this role. We appreciate authenticity, so don’t be afraid to show your personality while keeping it professional.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Brush Up on Your Hebrew
Since this role requires you to communicate effectively in Hebrew, make sure you're comfortable with the language. Practise common customer service phrases and scenarios in Hebrew to show your fluency during the interview.
✨Know the Company Inside Out
Research the retailer's values, mission, and recent news. This will not only help you answer questions more confidently but also allow you to ask insightful questions, showing your genuine interest in the company.
✨Prepare for Common Customer Service Scenarios
Think about how you would handle various customer service situations, especially those that might arise in a bilingual context. Be ready to share examples from your past experiences that demonstrate your problem-solving skills and empathy.
✨Dress Smart and Be Punctual
Even if the interview is virtual, dress professionally to make a good impression. Also, ensure you’re on time—this shows respect for the interviewer's schedule and sets a positive tone for the conversation.