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- Tasks: Provide top-notch customer support for medical devices in Swedish and English.
- Company: Join a leading global medical technology company with a supportive culture.
- Benefits: Enjoy remote work flexibility, generous holiday package, and comprehensive training.
- Why this job: Make a difference in healthcare while developing your customer service skills.
- Qualifications: Fluent in Swedish and English, with a passion for helping others.
- Other info: Gain valuable experience in a growing team within the healthcare industry.
The predicted salary is between 30000 - 42000 £ per year.
One of the largest medical technology companies in the world has an exciting vacancy for a Swedish speaker to join their customer support team in Watford. The successful applicant will be responding to inquiries from customers concerning medical devices and services in a helpful, professional and empathetic manner. The client provides all necessary equipment, onboarding, and training to support remote work, with a hybrid model in place after training (2 days from the office and the rest from home).
Your responsibilities will include:
- Delivering exceptional customer service and product support via telephone and email across the Swedish speaking market.
- Demonstrating empathy, patience, and resilience while assisting customers safely.
- Ensuring all inquiries via telephone and email are responded to in a timely manner (inbound calls).
- Maintaining up-to-date knowledge of the system and products to provide guidance and advice on the products and services.
About you:
- To succeed in this role, you should have a customer-focused approach and be fluent in both Swedish and English, written and spoken.
- This is an exciting opportunity for a passionate, dedicated, and motivated Swedish speaking Customer Support Representative to join a growing customer support team.
- You will gain invaluable experience working within a medical technology company.
- In return, you will receive great additional benefits and a generous holiday package.
Profile:
- Native-level fluency in Swedish, both written and spoken.
- Fluency in English, both written and spoken.
- Previous experience in customer service, customer support, or a help desk role is desirable.
- Experience or knowledge of medical equipment and an interest in the healthcare industry is a plus.
To apply, please send your CV in English and in Word format to Suhail.
Swedish speaking Customer Service Representative in Holywell employer: Language Matters Recruitment Consultants Ltd
Contact Detail:
Language Matters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swedish speaking Customer Service Representative in Holywell
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially in the medical tech field. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your Swedish and English communication skills. Since you'll be dealing with customers, being fluent is key. Try role-playing common customer service scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your empathy and patience during interviews. Think of examples from your past experiences where you handled tough customer situations. This will demonstrate that you have the right mindset for the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Swedish speaking Customer Service Representative in Holywell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your Swedish language skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how your background fits the role. We love seeing genuine enthusiasm for helping others, especially in the medical tech field.
Showcase Your Empathy: In your application, give examples of how you've demonstrated empathy and patience in previous roles. We’re looking for someone who can connect with customers on a personal level, so let us know how you’ve done that before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of medical devices and services. Familiarise yourself with common inquiries and how to respond empathetically. This will show that you're not just a fluent speaker but also genuinely interested in the field.
✨Practice Your Swedish
Since this role requires native-level fluency in Swedish, practice speaking and writing in Swedish before the interview. You could even role-play common customer service scenarios with a friend to build your confidence.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you demonstrated exceptional customer service. Highlight situations where you showed empathy, patience, and resilience, as these qualities are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how they measure success in customer support. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
