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- Tasks: Manage luxury hotel reservations and enhance guest experiences through upselling.
- Company: Join a well-established luxury hotel organisation with amazing perks.
- Benefits: Earn £29,000 plus incentives, enjoy free hotel stays and dining discounts.
- Why this job: Perfect for French speakers wanting to thrive in the luxury hospitality sector.
- Qualifications: Fluency in French and English, with experience in luxury hotel reservations.
- Other info: Great career progression and a supportive work environment.
The predicted salary is between 29000 - 29000 £ per year.
This is a permanent office-based opportunity working on a shift pattern basis. Please note that this role does not offer visa sponsorship, so you must already have the legal right to work in the UK.
Salary and Benefits: The salary on offer is £29,000 per annum with monthly incentives, exceptional perks including complimentary hotel stays, dining discounts, and world-class development opportunities. Benefit from generous rewards, lifestyle perks, wellbeing support, and a strong retirement scheme.
Your responsibilities will include:
- Managing and processing room reservations received via phone and email
- Being commercially aware by finding upselling and cross-selling opportunities to increase room revenue
- Handling overdue payments and any cancellation requests, in compliance with the company's terms and conditions
- Supporting other departments with administrative tasks when required
About you: This is a fantastic opportunity for a proactive French and English fully fluent speaker with previous experience in luxury hotels and experience dealing with reservations and bookings, to join a well-established organisation with great benefits and career progression opportunities.
Profile:
- Fluency in French and English, written and spoken
- Previous experience in luxury hotels
- Previous experience dealing with reservations or bookings
- Strong administrative and communication skills
- Excellent attention to detail
To apply, please send your CV in English and in Word format to Marie-Anne.
French speaking Luxury Hotels Reservations Specialist employer: Language Matters Recruitment Consultants Ltd
Contact Detail:
Language Matters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French speaking Luxury Hotels Reservations Specialist
✨Tip Number 1
Make sure you know your stuff! Research the company and its values, especially in the luxury hotel sector. This will help you tailor your responses during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your French! Since this role requires fluency, brush up on your language skills. Try role-playing common reservation scenarios with a friend to build confidence.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local hospitality events. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace French speaking Luxury Hotels Reservations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury hotels and reservations. We want to see how your skills match the role, so don’t be shy about showcasing your fluency in French and English!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Follow the Format: Remember to send your CV in Word format as requested. We appreciate attention to detail, and following instructions shows us you can handle the administrative tasks that come with the job!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Brush Up on Your Language Skills
Since this role requires fluency in both French and English, make sure you're comfortable switching between the two during the interview. Practise common phrases related to hotel reservations and customer service to show off your language skills.
✨Know the Company Inside Out
Research the luxury hotel brand you'll be working with. Understand their values, services, and what sets them apart from competitors. This will help you answer questions confidently and demonstrate your genuine interest in the company.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like dealing with a difficult customer or managing a last-minute booking. Think of examples from your past experience in luxury hotels that showcase your problem-solving skills and attention to detail.
✨Showcase Your Upselling Skills
Since upselling is a key part of the role, come prepared with examples of how you've successfully increased revenue in previous positions. Highlight your ability to identify opportunities and communicate them effectively to customers.
