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- Tasks: Manage luxury hotel reservations and enhance guest experiences through upselling.
- Company: Join a well-established luxury hotel group with a focus on excellence.
- Benefits: Earn £29,000 plus incentives, enjoy free hotel stays, dining discounts, and career development.
- Why this job: Be part of a dynamic team in the luxury hospitality sector and grow your career.
- Qualifications: Fluent in French, Italian, or Arabic and English, with luxury hotel experience.
- Other info: Enjoy generous rewards, wellbeing support, and a strong retirement scheme.
The predicted salary is between 29000 - 29000 £ per year.
This is a permanent office-based opportunity working on a shift pattern basis. Please note that this role does not offer visa sponsorship, so you must already have the legal right to work in the UK.
Salary and Benefits: The salary on offer is £29,000 per annum with monthly incentives, exceptional perks including complimentary hotel stays, dining discounts, and world-class development opportunities. Benefit from generous rewards, lifestyle perks, wellbeing support, and a strong retirement scheme.
Your responsibilities will include:
- Managing and processing room reservations received via phone and email
- Being commercially aware by finding upselling and cross-selling opportunities to increase room revenue
- Handling overdue payments and any cancellation requests, in compliance with the company's terms and conditions
- Supporting other departments with administrative tasks when required
About you: This is a fantastic opportunity for a proactive French or Italian or Arabic, and English fully fluent speaker with previous experience in luxury hotels and experience dealing with reservations and bookings, to join a well-established organisation with great benefits and career progression opportunities.
Profile:
- Fluency in French, Italian, or Arabic, and English, written and spoken
- Previous experience in luxury hotels
- Previous experience dealing with reservations or bookings
- Strong administrative and communication skills
- Excellent attention to detail
To apply, please send your CV in English and in Word format to Marie-Anne.
French or Italian or Arabic speaking Luxury Hotels Reservations Specialist employer: Language Matters Recruitment Consultants Ltd
Contact Detail:
Language Matters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French or Italian or Arabic speaking Luxury Hotels Reservations Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires fluency in multiple languages, make sure you can confidently discuss your experience and how it relates to the luxury hotel industry. Role-play with a friend if you need to!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the interview process or even refer you internally, which can give you a leg up.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace French or Italian or Arabic speaking Luxury Hotels Reservations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury hotels and reservations. We want to see how your skills match the role, so don’t be shy about showcasing your fluency in French, Italian, or Arabic!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate attention to detail, so make sure there are no typos or errors. A polished application shows us you care!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Know Your Languages
Make sure you brush up on your French, Italian, or Arabic before the interview. Being fluent is key, so practice speaking and writing in these languages to show off your skills. You might even want to prepare a few phrases that could come up during the interview.
✨Showcase Your Luxury Experience
Highlight your previous experience in luxury hotels during the interview. Be ready to discuss specific situations where you managed reservations or dealt with high-end clients. This will demonstrate your understanding of the industry and your ability to handle the expectations that come with it.
✨Upselling Skills are Key
Since the role involves upselling and cross-selling, think of examples from your past roles where you successfully increased revenue. Prepare to share these stories, as they will show your commercial awareness and ability to contribute to the company's goals.
✨Attention to Detail Matters
This job requires excellent attention to detail, so be prepared to discuss how you ensure accuracy in your work. You could mention specific tools or methods you use to keep track of reservations and payments, which will highlight your organisational skills.
