Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer orders and respond to enquiries via phone and email.
- Company: Join a dynamic international organisation based in Watford.
- Benefits: Enjoy opportunities for career progression and a vibrant work culture.
- Why this job: Be part of a well-known company while enhancing your language skills.
- Qualifications: Fluency in French, English, and another EU language is essential.
- Other info: Previous experience in customer care or sales is preferred.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity has arisen for a bright French and English and another EU language speaker to become part of an international organisation in Watford. In this role, you will be responsible for managing the end-to-end order processing and responding to customer enquiries via phone and email.
Your responsibilities will include:
- Managing customer orders: processing sales orders and handling invoices
- Proactively dealing with any returns, delivery and order issues
- Being the first point of contact for customer order queries, answering calls and emails in a timely and professional manner
- Ensuring all client account records are kept up to date
- Working alongside the sales team and other departments where required
About you:
The ideal candidate will be confident with fluency in French and another EU language and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. This is an amazing opportunity for a professional individual to be part of a well-known organisation, where you will have the chance to progress within the company.
Profile:
- Required to be fluent in English, French, and another EU language
- Previous experience working in customer care, sales administration, client support or account management dealing with products
- Strong communication and organisational skills
- Able to work well in a fast-paced environment
To apply, please send your CV in English and in Word format.
French & English + EU Language Customer Service Representative employer: Language Matters Recruitment Consultants Ltd
Contact Detail:
Language Matters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French & English + EU Language Customer Service Representative
✨Tip Number 1
Brush up on your language skills! Since fluency in French and another EU language is crucial, practice speaking and writing in these languages. Consider engaging in conversations with native speakers or using language exchange apps to enhance your proficiency.
✨Tip Number 2
Familiarise yourself with customer service best practices. Understanding how to handle customer queries effectively will set you apart. Research common customer service scenarios and think about how you would respond to them in both French and English.
✨Tip Number 3
Network with professionals in the industry. Join online forums or LinkedIn groups related to customer service roles. Engaging with others can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare for potential interview questions. Think about your previous experiences in customer care and how they relate to the responsibilities of this role. Practising your responses will help you feel more confident during the interview process.
We think you need these skills to ace French & English + EU Language Customer Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in French, English, and any other EU language. Emphasise your previous experience in customer care or sales administration, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the position. Mention specific examples of how you've successfully managed customer orders or resolved issues in the past.
Highlight Relevant Skills: In your application, focus on your organisational skills and ability to work in a fast-paced environment. Provide examples of how you've demonstrated these skills in previous roles.
Follow Application Instructions: Ensure you send your CV in Word format as specified in the job description. Double-check that all details are correct before submitting your application to avoid any delays.
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Showcase Your Language Skills
Since the role requires fluency in French and another EU language, be prepared to demonstrate your language proficiency during the interview. You might be asked to answer questions or even conduct part of the interview in these languages.
✨Highlight Relevant Experience
Discuss your previous experience in customer service or sales administration. Be specific about how you handled customer queries, processed orders, and resolved issues, as this will show your capability to manage the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. Use examples from past experiences where your communication skills made a positive impact on customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess how you would handle specific customer service situations. Think about potential challenges you might face in the role and prepare your responses to demonstrate your problem-solving abilities.
