One of the top UK retailers is currently expanding its customer service team! They are looking for Hebrew speakers to join their international team at their brand new contact centre. You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets. This is a full time role (36 hours per week), on a hybrid basis (minimum 1 day a week in the office).
Shifts:
- Sunday to Thursday 6am - 2pm
- Sunday to Thursday 7am - 3pm
- Sunday 10am - 6pm & Monday to Thursday 11am - 7pm
- Sunday 10am - 6pm & Monday to Thursday 12pm - 8pm
Your responsibilities will include:
- Answering emails, chats and telephone calls in Hebrew as well as English
- Resolving customer enquiries regarding online orders
- Being the first line of support and maintaining a great relationship with customers
About you:
You will be a customer-oriented individual and have superb problem-solving skills, as well as excellent Hebrew language skills (written and spoken). This is an exciting opportunity to work for a leading UK retailer, where you will be able to develop your skills within a growing and energetic multilingual team!
Profile:
- Required to be fluent in Hebrew and English, both written and spoken
- Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desired
- Possess a professional, helpful and friendly telephone manner
- Demonstrated interpersonal skills and the ability to work as part of a team and independently
- Strong communication skills, able to work in a fast-paced environment
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Hebrew speaking Customer Service Advisor in East Leake employer: Language Matters Recruitment Consultants Ltd
Join an iconic luxury jewellery brand as a French speaking Customer Service Advisor in the heart of Central London, where you will be part of a dynamic team dedicated to providing exceptional service. The company fosters a supportive work culture that values employee growth and offers opportunities for professional development, making it an ideal place for those looking to advance their careers in a prestigious environment. Enjoy the unique advantage of working in a vibrant city known for its rich culture and diversity, while being part of a brand that is synonymous with excellence and luxury.
Contact Details:
Language Matters Recruitment Consultants Ltd Recruitment Team
