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- Tasks: Provide outstanding customer service to Dutch-speaking clients via phone and email.
- Company: Join an international team with a focus on customer satisfaction.
- Benefits: Fully remote work, travel expenses covered, and a contract lasting until February 2026.
- Why this job: Make a real difference by helping customers while working from anywhere.
- Qualifications: Fluent in Dutch and English, with previous customer service experience.
- Other info: Ideal for those who thrive in a team and enjoy problem-solving.
The predicted salary is between 24000 - 36000 £ per year.
If you are a Dutch speaker, apply below for this exciting new role! On behalf of an international client, we are looking for a Dutch speaking Customer Service Administrator to join their team. You can work fully remote and will be providing an outstanding customer experience to Dutch speaking customers.
Your responsibilities will include:
- Handling inbound customer enquiries across various channels, including telephone and email
- Taking ownership of an issue and following it through to a solution where the customer is satisfied
- Logging and processing call information on the system
About you:
The ideal candidate will be a reliable, customer-oriented individual who has a positive can-do attitude with excellent Dutch language skills. Travel expenses will be paid for to travel to the Daventry office to pick up work equipment; you can work fully remotely for the duration of the temporary contract afterwards. The project is expected to last until February 2026.
Profile:
- Required to be fluent in Dutch and English, both written and spoken
- Previous experience as a Customer Service Representative, Customer Service Advisor, Client Service Executive, Customer Support Specialist, Customer Care Coordinator or Administrator
- Able to demonstrate patience and compassion to customers
- Have the ability to remain calm and professional in difficult and challenging situations
- Excellent listening and communication skills
- Team player who enjoys interacting with people
To apply, please send your CV in English and in Word format to Alvaro.
Dutch speaking Customer Service Administrator in Daventry employer: Language Matters Recruitment Consultants Ltd
Contact Detail:
Language Matters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch speaking Customer Service Administrator in Daventry
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Dutch speaking Customer Service Administrator role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Research common customer service scenarios and think about how you'd handle them. Practising your responses in Dutch will give you that extra edge, showing off your language skills and problem-solving abilities.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It’s a great way to keep your name fresh in their minds and show that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, applying directly can sometimes give you a better chance of landing that dream job. So, what are you waiting for? Get your application in!
We think you need these skills to ace Dutch speaking Customer Service Administrator in Daventry
Some tips for your application 🫡
Show Off Your Dutch Skills: Since this role is all about providing top-notch service to Dutch-speaking customers, make sure your CV highlights your fluency in Dutch. Use examples that showcase your language skills and any relevant experience you have in customer service.
Tailor Your CV: We want to see how you fit into this role, so don’t just send a generic CV. Tailor it to reflect the responsibilities mentioned in the job description. Highlight your previous experience as a Customer Service Representative or similar roles to catch our eye!
Keep It Professional Yet Friendly: Your written application should reflect the positive can-do attitude we’re looking for. Use a friendly tone while maintaining professionalism. This will give us a glimpse of how you might interact with our customers!
Apply Through Our Website: To make sure your application gets to us smoothly, apply through our website. It’s the best way to ensure we receive your CV in the right format and can process it quickly. We can’t wait to hear from you!
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Brush Up on Your Dutch
Since this role requires excellent Dutch language skills, make sure to practice speaking and writing in Dutch before the interview. You might be asked to demonstrate your language proficiency, so consider preparing a few scenarios where you can showcase your communication skills.
✨Know the Company and Role
Research the international client you'll be working for. Understand their values, mission, and the specifics of the Customer Service Administrator role. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face, such as handling difficult customers or resolving complaints. Prepare examples from your past experience that highlight your patience, compassion, and problem-solving skills.
✨Show Your Team Spirit
As a team player, it's important to convey your ability to work well with others. Be ready to discuss how you've collaborated with colleagues in previous roles and how you can contribute positively to the team dynamic in this new position.
