At a Glance
- Tasks: Deliver outstanding customer service in Hebrew and English across various channels.
- Company: Join a top UK retailer expanding its dynamic customer service team.
- Benefits: Full-time role with hybrid working, competitive salary, and skill development opportunities.
- Other info: Exciting opportunity for growth in a fast-paced, supportive environment.
- Why this job: Be part of a vibrant multilingual team and enhance your customer service skills.
- Qualifications: Fluent in Hebrew and English, with previous customer service experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
One of the top UK retailers is currently expanding its customer service team! They are looking for Hebrew speakers to join their international team at their brand new contact centre. You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets. This is a full time role (36 hours per week), on a hybrid basis (minimum 1 day a week in the office).
Shifts:
- Sunday to Thursday 6am – 2pm
- Sunday to Thursday 7am – 3pm
- Sunday 10am – 6pm & Monday to Thursday 11am – 7pm
- Sunday 10am – 6pm & Monday to Thursday 12pm – 8pm
Your responsibilities will include:
- Answering emails, chats and telephone calls in Hebrew as well as English
- Resolving customer enquiries regarding online orders
- Being the first line of support and maintaining a great relationship with customers
About you:
- You will be a customer-oriented individual and have superb problem-solving skills, as well as excellent Hebrew language skills (written and spoken).
- This is an exciting opportunity to work for a leading UK retailer, where you will be able to develop your skills within a growing and energetic multilingual team!
Profile:
- Required to be fluent in Hebrew and English, both written and spoken
- Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desired
- Possess a professional, helpful and friendly telephone manner
- Demonstrated interpersonal skills and the ability to work as part of a team and independently
- Strong communication skills, able to work in a fast-paced environment
To apply, please send your CV in English and in Word format to Suhail.
Hebrew speaking Customer Service Advisor in Coventry employer: Language Matters Recruitment Consultants Ltd
Join one of the UK's leading retailers as a Hebrew speaking Customer Service Advisor and be part of an expanding international team in a brand new contact centre. Enjoy a vibrant work culture that values customer service excellence, with opportunities for personal and professional growth in a supportive environment. With flexible hybrid working arrangements and a focus on employee development, this role offers a rewarding experience for those looking to make a meaningful impact.
Contact Details:
Language Matters Recruitment Consultants Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hebrew speaking Customer Service Advisor in Coventry
✨Tip Number 1
Get to know the company! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your Hebrew and English skills! Since you'll be communicating with customers in both languages, brush up on any specific phrases or terminology related to customer service to impress during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and makes it easier for us to find you.
We think you need these skills to ace Hebrew speaking Customer Service Advisor in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and language skills. We want to see how your background fits with the role, so don’t be shy about showcasing your Hebrew and English proficiency!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how you can contribute to delivering outstanding customer service. Keep it friendly and professional!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled customer issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently, especially in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our energetic multilingual team!
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Brush Up on Your Hebrew
Since this role requires fluency in Hebrew, make sure to practice your language skills before the interview. Try having conversations or even role-playing customer service scenarios in Hebrew to boost your confidence.
✨Know the Company Inside Out
Research the retailer and understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face, like handling complaints or resolving issues. Prepare specific examples from your past experience that demonstrate your problem-solving skills and ability to maintain a positive relationship with customers.
✨Show Off Your Team Spirit
This role involves working in a multilingual team, so be ready to discuss how you collaborate with others. Share examples of how you've worked effectively in a team setting and how you can contribute to a positive work environment.
