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- Tasks: Coordinate customer accounts and ensure client satisfaction through effective communication.
- Company: Join a dynamic international organisation based in Watford, known for its vibrant culture.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Perfect for those who love engaging with clients and making a real impact.
- Qualifications: Fluent in German, with experience in customer care or administration preferred.
- Other info: Send your CV in English and Word format to apply!
The predicted salary is between 28800 - 43200 £ per year.
A thrilling opportunity has arisen for a bright German speaker to join an international organisation in Watford. In this new role, you will be responsible for coordinating your allocated customer accounts and promoting client retention. Your responsibilities will include: Administrating and coordinating existing customer accounts from A to Z Being the first point of contact for your assigned clients, communicating with them via phone and email to answer questions, give them company updates and follow up on their contracts Coordinating with other departments to deliver customer requirements Ensuring all client account records are kept up to dateAbout you: The ideal candidate will be confident with strong language skills and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. Profile: Required to be fluent in German written and spoken Previous experience working in customer care, administration, client support or account management dealing with products Solid knowledge of Microsoft operating systems Demonstrated interpersonal skills and the ability to work as part of a team and independentlyTo apply, please send your CV in English and in Word format to Ismael. languagematters is acting as an employment agency in relation to this vacancy
Account Coordinator (German speaking) employer: Language Matters Recruitment Consultants Ltd
Contact Detail:
Language Matters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Coordinator (German speaking)
✨Tip Number 1
Brush up on your German language skills, especially in a business context. Being fluent is essential, so practice common phrases and terminology related to customer service and account management to ensure you can communicate effectively with clients.
✨Tip Number 2
Familiarise yourself with the company’s products and services. Understanding what the organisation offers will help you answer client queries confidently and demonstrate your commitment to the role during any interviews.
✨Tip Number 3
Prepare for potential scenario-based questions that may arise during the interview. Think about how you would handle specific customer situations or challenges, as this will showcase your problem-solving skills and customer care experience.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Account Coordinator (German speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer care, administration, or account management. Emphasise your language skills, particularly your fluency in German, and any relevant achievements that demonstrate your ability to coordinate accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are the perfect fit for the Account Coordinator role. Mention your previous experience and how it aligns with the responsibilities outlined in the job description.
Highlight Technical Skills: Since the role requires solid knowledge of Microsoft operating systems, be sure to mention your proficiency with these tools in your CV and cover letter. Provide specific examples of how you've used them in past roles.
Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are formatted correctly and professionally.
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Showcase Your Language Skills
Since the role requires fluency in German, be prepared to demonstrate your language proficiency during the interview. You might be asked to answer questions or discuss your experience in German, so practice speaking and writing in the language beforehand.
✨Highlight Relevant Experience
Make sure to discuss any previous roles in customer care, administration, or account management. Provide specific examples of how you successfully managed client accounts or resolved issues, as this will show your capability for the position.
✨Prepare for Interdepartmental Coordination
The job involves working with various departments, so be ready to discuss how you've effectively collaborated with others in past roles. Think of examples where teamwork led to successful outcomes, and be prepared to explain your approach to communication.
✨Demonstrate Your Communication Skills
As the first point of contact for clients, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider preparing a few questions to ask the interviewer about the company’s communication style and client interaction strategies.
