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For Companies At a Glance
- Tasks: Manage customer orders and resolve queries in a fast-paced environment.
- Company: Join a leading exporter in the luxury goods sector.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Why this job: Use your language skills to make a real difference in customer service.
- Qualifications: Fluent in Spanish and good Italian, with customer service experience.
- Other info: Office-based role with a friendly team atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Languages: Fluent Spanish is essential plus a good level of Italian
Location: South West London (zone 3) - This role is based in the office Monday to Friday
Salary: c. £30,000 pa, possibly negotiable depending on languages and skills
Company and Background: Our client is a world leading exporter of some of the world's most recognised brands in the luxury goods sector.
Responsibilities:
- Placing customer orders for products
- Advising customers of queries on orders and finding solutions for them
- Dealing with customer complaints
- Liaising with courier and freight companies
- Monitoring the efficiency of the export operations in the territories you are responsible for
- Providing support to the Export Sales Teams for other markets and language when necessary
Candidate Experience / Skills:
- Fluency in Spanish is essential plus a good knowledge of Italian
- Previous customer service experience or administrative experience is essential
- A clear and confident communicator
- A good team player but also able to work independently
- Effective at prioritising and able to work to deadlines and under pressure
Working Hours: Working hours are Monday to Friday (35 hour week) - 8.00 - 17.00 or 9.00 - 17.00
Contact: Lisa Grimes
Spanish And Italian Speaking Export Customer Service Executive in City of London employer: Language Business
Contact Detail:
Language Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spanish And Italian Speaking Export Customer Service Executive in City of London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your language skills! Since fluency in Spanish is essential and a good level of Italian is needed, brush up on your conversational skills. Try role-playing customer service scenarios with a friend to get comfortable with the lingo.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what the company really values in their team members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Spanish And Italian Speaking Export Customer Service Executive in City of London
Some tips for your application 🫡
Show Off Your Language Skills: Since fluency in Spanish is a must and a good level of Italian is also required, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience: When detailing your previous customer service or administrative experience, be specific about how it relates to this role. We love seeing examples of how you've handled customer queries or complaints, so don’t hold back!
Be Clear and Confident: Your written application should reflect your communication style. Use clear and confident language to convey your points. Remember, we’re looking for someone who can communicate effectively with our customers!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Language Business
✨Brush Up on Your Language Skills
Since fluency in Spanish is essential and a good level of Italian is required, make sure to practice speaking and understanding both languages. Consider preparing some common customer service phrases or scenarios in both languages to demonstrate your proficiency during the interview.
✨Know the Company Inside Out
Research the company’s background, especially its position in the luxury goods sector. Understanding their products and values will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about potential customer service situations you might face in this role. Prepare examples from your past experience where you successfully handled complaints or queries, highlighting your problem-solving skills and ability to work under pressure.
✨Show Your Team Spirit
While it's important to demonstrate your ability to work independently, also emphasise your teamwork skills. Be ready to share examples of how you've collaborated with others in previous roles, as this will show that you can support the Export Sales Teams effectively.
