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- Tasks: Lead and develop support services for a national charity, ensuring effective delivery.
- Company: Join a dedicated national support charity focused on helping vulnerable adults.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact in the community while working in a diverse and inclusive culture.
- Qualifications: Senior leadership experience in support services, with a focus on advocacy and casework.
- Other info: Applications are encouraged from all backgrounds; apply early to secure your chance!
The predicted salary is between 28800 - 43200 £ per year.
Our client, a national support charity, is currently recruiting for a Support Services Lead to cover a 1-year maternity contract. Reporting to the CEO, you will lead the strategic development and implementation of the work of the Support Services Team, linking all strands of support services such as the helpline, befriending service, local support groups, Resilience Building Programme, information guides, and casework provision.
Key Responsibilities:
- Hold lead responsibility for the development and delivery of support services in line with the charity's strategic plan.
- Maintain up-to-date knowledge and understanding of the support services sector for adults, with a particular focus on the peer-to-peer support model, services, professional practice, and policy.
- Identify, develop, and maintain relationships with appropriate professional bodies and agencies.
- Lead, oversee, and manage the successful delivery of locally funded projects.
About You:
- Experience in a senior leadership role in a support/advice organisation.
- At least two years’ experience in advice, advocacy, or casework and working with vulnerable adults, preferably on a helpline.
- Experience in managing teams and cross-working across different departments.
- Organised and methodical, with an ability to prioritise a busy workload, work under pressure, and meet deadlines in a professional manner.
We are seeking a highly organised, efficient, and compassionate individual with good interpersonal skills to lead and ensure the effective delivery of all our support services nationally.
For further details, please contact Langton N4P Charity recruitment specialists. Our client is committed to equality of opportunity, supports and encourages underrepresented groups, and values diversity. We seek people from a wide range of backgrounds, who will bring a fresh perspective to the organisation. We are keen that we reflect the diversity of the community that we work with, and we therefore welcome applications from all sections of the community.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience.
Support Services Lead – Maternity Contract employer: LANGTON N4P
Contact Detail:
LANGTON N4P Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Services Lead – Maternity Contract
✨Tip Number 1
Network with professionals in the support services sector. Attend relevant events or webinars where you can meet people who work in similar roles. This can help you gain insights into the industry and potentially get a referral.
✨Tip Number 2
Familiarise yourself with the charity's strategic plan and current projects. Understanding their goals and challenges will allow you to tailor your discussions during interviews, showing that you're aligned with their mission.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready with specific examples that demonstrate your ability to lead and deliver results under pressure.
✨Tip Number 4
Research the peer-to-peer support model and be prepared to discuss its importance in your interview. Showing your knowledge in this area will highlight your commitment to effective support services.
We think you need these skills to ace Support Services Lead – Maternity Contract
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the role of Support Services Lead.
Highlight Relevant Experience: Emphasise your senior leadership experience in support or advice organisations. Provide specific examples of your work with vulnerable adults, particularly in helpline settings, to demonstrate your suitability for the position.
Showcase Your Skills: Illustrate your organisational and interpersonal skills in your application. Mention instances where you successfully managed teams or projects, and how you prioritised tasks under pressure to meet deadlines.
Express Your Commitment to Diversity: Reflect the charity's commitment to equality and diversity in your application. Share your understanding of the importance of diverse perspectives and how you can contribute to creating an inclusive environment.
How to prepare for a job interview at LANGTON N4P
✨Understand the Organisation's Mission
Before your interview, make sure you thoroughly understand the charity's mission and values. This will help you align your answers with their goals and demonstrate your commitment to their cause.
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Highlight specific examples of how you've successfully managed teams and projects, particularly in support or advice organisations.
✨Familiarise Yourself with Support Services
Brush up on current trends and best practices in the support services sector, especially regarding peer-to-peer support models. This knowledge will show that you are proactive and well-informed.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Prepare scenarios from your past experience where you effectively supported vulnerable adults or managed a crisis.
