Rough Sleeping Outreach and Assessment Manager
Rough Sleeping Outreach and Assessment Manager

Rough Sleeping Outreach and Assessment Manager

Full-Time 35000 - 45000 £ / year (est.) No home office possible
LANGTON N4P

At a Glance

  • Tasks: Lead a team providing vital support to those experiencing homelessness in South West London.
  • Company: A dedicated homeless charity making a real difference in the community.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Why this job: Make a meaningful impact while leading a passionate team in outreach services.
  • Qualifications: Experience in leading teams in homelessness or related support services is essential.
  • Other info: Join a dynamic team focused on trauma-informed care and community partnerships.

The predicted salary is between 35000 - 45000 £ per year.

Our client, a homeless charity based in South West London, is currently seeking a Rough Sleeping Outreach and Assessment Manager based in Clapham Junction to join their team. Reporting to the Outreach Operations Manager, you will play a central role in both the Street Outreach Service and the Council’s Assessment Hub, providing trauma-informed, person-centred support to people experiencing homelessness.

Responsibilities include:

  • Line manage the Rough Sleeping Outreach and Assessment Team Leader and split management responsibility across the team of the Rough Sleeping Outreach and Assessment Workers.
  • Foster strong communication within the team through regular meetings and by taking part in borough briefings when needed.
  • Manage and respond to incidents and significant events occurring at the Assessment Centre/Hub, ensuring they are addressed promptly and in line with operational procedures.
  • Ensure your team respond promptly to homeless referrals (within 48 hours) while also drawing on local intelligence and multi-agency information to guide outreach activity.

About you:

  • Proven experience of leading or supervising a frontline team in homelessness, housing, social care, or a related support service.
  • Strong knowledge of safeguarding, risk assessment, and trauma-informed approaches, with the ability to lead on the identification and escalation of concerns.
  • Demonstrated ability to manage incidents and high-pressure situations, providing clear direction and decision-making.
  • Ability to build and maintain effective partnerships with local authorities, health, substance misuse, mental health, and enforcement services.

This is an exciting opportunity for an experienced Rough Sleeping Outreach and Assessment Manager with a proven track record in leading community outreach services. You will demonstrate strong leadership, with the ability to support and develop a team while building effective relationships with colleagues, clients, community members, and external partners.

Rough Sleeping Outreach and Assessment Manager employer: LANGTON N4P

As a leading homeless charity in South West London, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our team members benefit from comprehensive training opportunities, a collaborative environment, and the chance to make a meaningful impact in the community, all while working in the vibrant area of Clapham Junction.
LANGTON N4P

Contact Detail:

LANGTON N4P Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Rough Sleeping Outreach and Assessment Manager

✨Tip Number 1

Network like a pro! Reach out to your contacts in the homelessness sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.

✨Tip Number 2

Get involved in local community events or workshops related to homelessness. This not only boosts your visibility but also shows your commitment to the cause, making you a more attractive candidate.

✨Tip Number 3

Prepare for interviews by brushing up on trauma-informed approaches and safeguarding practices. Be ready to share your experiences and how you've handled high-pressure situations in the past.

✨Tip Number 4

Don't forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with the right opportunities in the sector.

We think you need these skills to ace Rough Sleeping Outreach and Assessment Manager

Leadership Skills
Team Management
Trauma-Informed Support
Person-Centred Approach
Communication Skills
Incident Management
Risk Assessment
Safeguarding Knowledge
Decision-Making Skills
Partnership Building
Multi-Agency Collaboration
High-Pressure Situation Management
Community Outreach Experience
Client Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership experience in homelessness or related fields, and don’t forget to mention any trauma-informed approaches you've used!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting people experiencing homelessness and how your background makes you the perfect fit for this role.

Showcase Your Team Management Skills: Since this role involves managing a team, be sure to include examples of how you've successfully led teams in high-pressure situations. We want to see your ability to foster communication and collaboration!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at LANGTON N4P

✨Know Your Stuff

Make sure you brush up on your knowledge of homelessness, housing, and social care. Familiarise yourself with trauma-informed approaches and safeguarding practices. This will not only help you answer questions confidently but also show that you're genuinely passionate about the role.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed high-pressure situations. Think about how you fostered communication and collaboration within your team, as this is crucial for the role. Be ready to discuss how you can apply these skills in the new position.

✨Understand the Local Landscape

Research the local authorities and services related to homelessness in South West London. Knowing the key players and how they operate will demonstrate your commitment to building effective partnerships. It’ll also give you a leg up when discussing outreach strategies during the interview.

✨Prepare for Scenario Questions

Expect to be asked about how you would handle specific incidents or challenges that may arise in the role. Think through potential scenarios and how you would respond, ensuring you highlight your decision-making process and ability to remain calm under pressure.

Rough Sleeping Outreach and Assessment Manager
LANGTON N4P

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