Overview
Our client, a homeless charity based in South West London, is currently seeking a Hostel Manager based in Richmond to join their team. Reporting into the Assistant Operations Director you will be responsible for the overall leadership, management, and delivery of a 14-bed, 24-hour supported hostel service.
Responsibilities
- Oversee the day-to-day running of the hostel, ensuring a safe, well-managed, and responsive service at all times.
- Ensure full staffing cover across rota shifts, including planning, recruitment support, and absence management.
- Line manage Hostel Team Leader, Hostel Support Workers and Hostel Night Shift Worker, including supervision, appraisal, and performance management.
- Ensure residents receive consistent, high-quality, person-centred support.
About you
- Significant experience working with people affected by homelessness or rough sleeping, including those with complex needs such as mental ill-health, substance use, or trauma.
- Experience of supervising or managing staff within a supported housing, hostel, or similar environment.
- Demonstrable understanding of trauma-informed and psychologically informed approaches, and the ability to embed these within team practice.
- Strong interpersonal skills, with the ability to build effective relationships with residents, staff, and external partners.
This is an exciting opportunity for a Hostel Manager with a proven track record in supporting vulnerable adults to achieve positive outcomes. You will join a dedicated team, making a real difference in the lives of people experiencing homelessness, while developing your management skills in a supportive and dynamic environment. Please apply to Langton N4P for further details on this opportunity.
Hostel Manager employer: LANGTON N4P
Langton N4P is an exceptional employer that prioritises the well-being and professional development of its staff. Located in the vibrant community of Richmond, South West London, we offer a supportive work culture that values trauma-informed care and provides ample opportunities for employee growth. Join us to make a meaningful impact while enjoying a collaborative environment that fosters respect and compassion for both our team and the vulnerable adults we serve.
