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For Companies At a Glance
- Tasks: Be the face of our restaurant, creating memorable guest experiences.
- Company: Join Langosteria, an internationally recognised fine dining brand.
- Benefits: Supportive environment, career growth, and a passionate team.
- Why this job: Lead a team and craft exceptional dining experiences.
- Qualifications: Passionate about hospitality, fluent in Italian & English.
- Other info: Opportunity to build strong relationships with guests and VIPs.
The predicted salary is between 36000 - 60000 £ per year.
At Langosteria, every detail matters and every guest experience tells a story. We’re looking for a Guest Relations Manager who will be the face of our restaurant, ensuring each guest feels welcomed, recognized, and eager to return. This role is key in creating emotional connections with our guests, managing reservations and seating, and turning every interaction into a memorable moment.
What you’ll do:
- Be the first and last point of contact for our guests, ensuring a warm and professional welcome
- Manage reservations, seating plans, and guest flow with precision and care
- Build strong relationships with regular and VIP guests
- Handle feedback and special requests with discretion and empathy
- Collaborate closely with the Restaurant Manager and FOH team to ensure seamless service
Who you are:
- Passionate about hospitality and guest experience in a fine dining environment
- Highly organized, detail-oriented, and calm under pressure
- Excellent communicator with a natural sense of elegance and empathy
- Proactive, problem-solver, and guest-focused mindset
- Fluent in Italian & English (B2+) – French is a plus (B1+)
Why Langosteria?
- Be part of an internationally recognized fine dining brand
- Work with a passionate, high-performing team
- Grow your career in a supportive environment where leadership truly matters
If leading a team and creating exceptional dining experiences excites you, we want to meet you!
Next Steps
Once we have received your CV, we will take the time to review it carefully. If there is a match with this or other open positions within the Group, we will contact you to start getting to know each other. The selection process generally includes an interview with the Talent Acquisition Team, a technical interview with a line manager, and possibly an interview with the company’s executive team. The order and number of interviews may vary depending on recruitment needs. Alternatively, we will be happy to keep your CV in our database so that we can review it for future opportunities. If you identify additional positions of interest that match your profile, we look forward to receiving your application so we can evaluate it again.
Guest Relation Manager in London employer: Langosteria
Contact Detail:
Langosteria Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relation Manager in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Guest Relations Manager role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share stories about how you've created memorable experiences for guests in the past.
✨Tip Number 3
Be proactive! If you see a position that excites you, don’t wait around. Apply through our website and follow up with a friendly email expressing your enthusiasm for the role.
✨Tip Number 4
Prepare for those interviews! Research Langosteria and understand their values and guest experience philosophy. Tailor your answers to show how you can contribute to creating those emotional connections with guests.
We think you need these skills to ace Guest Relation Manager in London
Some tips for your application 🫡
Craft a Warm Introduction: Start your application with a friendly and engaging introduction. Let us know why you're excited about the Guest Relations Manager role at Langosteria and how your passion for hospitality shines through.
Showcase Your Experience: Highlight your previous experience in guest relations or fine dining. Use specific examples to demonstrate how you've created memorable moments for guests and managed feedback with empathy.
Tailor Your CV: Make sure your CV is tailored to the job description. Emphasise your organisational skills, attention to detail, and ability to stay calm under pressure – these are key traits we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be reviewed promptly, and we can’t wait to see how you can contribute to our team!
How to prepare for a job interview at Langosteria
✨Know the Company Inside Out
Before your interview, take some time to research Langosteria. Understand their values, menu offerings, and what makes their guest experience unique. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Hospitality Passion
As a Guest Relations Manager, your passion for hospitality should shine through. Prepare examples from your past experiences where you created memorable moments for guests. This will demonstrate your commitment to exceptional service and emotional connections.
✨Practice Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly and elegantly. Consider doing mock interviews with a friend or family member, focusing on how you convey empathy and professionalism in your responses.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle feedback. Think of specific scenarios where you successfully managed guest requests or resolved issues. This will show your proactive mindset and ability to remain calm under pressure.
