Are you passionate about fine dining and committed to delivering exceptional guest experiences? We are looking for an experienced Floor Manager to join our team at Langosteria, taking responsibility for the smooth running of daily restaurant operations and ensuring the highest standards of service, team performance and guest satisfaction.
What you’ll do:
- Lead and coordinate the Front of House team – supervise daily activities, allocate responsibilities and ensure effective communication and teamwork throughout the service.
- Drive service excellence – oversee the dining room, ensuring consistency, attention to detail and the highest standards of hospitality.
- Manage floor operations – coordinate service preparation, briefings, opening and closing procedures, and ensure all operational standards are met.
- Oversee guest relations – ensure a personalised welcome, manage guest requests and feedback, and handle any issues with professionalism and discretion.
- Monitor operational standards – ensure compliance with hygiene, safety and company procedures, while maintaining an impeccable dining environment.
- Collaborate with management and the Kitchen team – ensure seamless coordination between departments and contribute to the continuous improvement of restaurant operations.
Who you are:
- You have proven experience as a Floor Manager or in a senior Front of House position within fine dining or high-end hospitality.
- You have strong leadership skills and the ability to motivate, guide and develop a team.
- You have excellent organisational and problem‑solving skills, with a hands‑on approach and strong attention to detail.
- You are confident managing service independently, making decisions and handling challenging situations.
- You are guest‑oriented, professional and able to maintain composure in a fast‑paced environment.
- You are fluent in Italian and English (B2+); French (B1+) is considered a plus.
We offer
- International and dynamic environment
- Continuous training
- Competitive salary package
- Real professional growth opportunities
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Floor Manager employer: Langosteria
Langosteria in Greater London is an exceptional employer, offering a vibrant work culture that values creativity and excellence in fine-dining mixology. With competitive salaries, comprehensive legal benefits, and ample opportunities for professional growth within an international setting, employees are encouraged to thrive and develop their skills in a supportive environment. Join us to be part of a team that prioritises guest satisfaction and fosters a passion for outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Langosteria, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Langosteria specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Langosteria
✨Know Your Manufacturing Processes
Before you walk into the interview with Langosteria, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Langosteria value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.