At a Glance
- Tasks: Lead a luxury restaurant team and ensure unforgettable guest experiences.
- Company: Join Langosteria, a top Italian luxury hospitality brand.
- Benefits: Competitive salary, career growth, and a dynamic international environment.
- Other info: Fluency in English essential; Italian is a plus.
- Why this job: Perfect for passionate hospitality professionals ready to shine in a fast-paced setting.
- Qualifications: Experience in luxury dining and strong leadership skills required.
At Langosteria, we believe that exceptional hospitality starts with exceptional people.
We are looking for an experienced Assistant General Manager to support the leadership of one of our restaurants in London. This is an exciting opportunity for a passionate hospitality professional who thrives in a luxury, high-volume environment and is eager to contribute to delivering unforgettable guest experiences.
Working closely with the Head of Operations, you will play a key role in leading the daily operation of the restaurant, developing the team, and ensuring the highest standards of service, quality, and operational excellence.
What you'll do
- Support the Head of Operations in overseeing the day-to-day operations of the restaurant.
- Lead and inspire the team to deliver an exceptional luxury dining experience.
- Ensure outstanding guest satisfaction by maintaining the highest service standards.
- Coordinate Front of House, Kitchen, Bar, and Guest Relations to guarantee seamless operations.
- Coach, develop, and motivate managers and team members, fostering a positive and high-performing culture.
- Monitor operational performance and support the achievement of financial and commercial targets.
- Assist in managing labour costs, productivity, and departmental KPIs.
- Ensure compliance with company procedures, health & safety regulations, and brand standards.
- Handle guest feedback and resolve issues promptly and professionally.
- Support stock control, ordering processes, and supplier coordination.
- Act as the Manager on Duty and lead the operation in the General Manager's absence.
What we're looking for
- Previous experience as an Assistant General Manager, Restaurant Manager, or Senior Operations Manager within a luxury hospitality or fine dining environment.
- Strong leadership skills with the ability to motivate, coach, and develop high-performing teams.
- A genuine passion for hospitality and delivering memorable guest experiences.
- Excellent organisational and problem-solving skills, with the ability to perform under pressure.
- Good commercial awareness and understanding of restaurant financial performance.
- Knowledge of fine dining service standards, food, wine, and luxury hospitality.
- Excellent communication and interpersonal skills.
- Fluency in English is essential; Italian is highly desirable. Additional languages are considered an advantage.
What we offer
- The opportunity to join one of the leading Italian luxury hospitality brands.
- A dynamic and international working environment.
- Career development and internal growth opportunities.Continuous learning and professional development.
- Competitive salary and benefits package.
If you are passionate about luxury hospitality, thrive in fast-paced environments, and are looking to take the next step in your management career, we would love to hear from you.
#J-18808-LjbffrAssistant General Manager employer: Langosteria
Langosteria in Greater London is an exceptional employer, offering a vibrant work culture that values creativity and excellence in fine-dining mixology. With competitive salaries, comprehensive legal benefits, and ample opportunities for professional growth within an international setting, employees are encouraged to thrive and develop their skills in a supportive environment. Join us to be part of a team that prioritises guest satisfaction and fosters a passion for outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Langosteria. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Langosteria
Don't be shy about reaching out to Langosteria directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Langosteria and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Langosteria
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
