Housing Officer - Fleetwood, Lancashire, United Kingdom
Help people secure, sustain and move forward in safe, stable housing.
At Langley, we believe that a safe and secure home is the foundation for lasting change. We are looking for a compassionate and proactive Housing Officer to join our dedicated team in Fleetwood , supporting individuals with complex needs, including people with offences and those at risk of homelessness. In this rewarding role, you will work closely with tenants, partner agencies and local services to help people maintain their tenancies, maximise their independence and build brighter futures.
This is a permanent, part-time position working 24 hours per week. The successful candidate will receive a competitive salary of 16,379 per annum , recognising the value and impact of your work.
Rewards Package
- Up to 30 days annual leave ( after 2 years service) plus Bank Holidays (pro ratad)
- Pension scheme, matched up to 8%
- Funded Health Cash Plan including discounts portal
- Life Assurance up to 3 times your salary
- Flexible benefits package that can be tailored to meet your individual needs. Such as cycle to work scheme and holiday trading.
- Access to private holiday home getaway in Torquay
- Wellbeing Support our Employee Assistance Programme including free counselling and legal advice and free online GP service available 24/7
- Menopause support
- Enhanced Maternity Pay
- Access to Blue Light Card discounts
About the Role
- Manage referrals and lettings to support agreed occupancy targets, carrying out detailed eligibility and risk assessments and working with police, probation, local authority housing teams and other partners where required.
- Provide tenants with clear advice on welfare and housing benefits, tenancy rights and responsibilities, rent arrears and move-on options, working with advocacy agencies to maximise income, sustain tenancies and prevent eviction.
- Ensure properties in the allocated portfolio are safe, habitable, fully equipped and compliant with Trust policies, tenancy agreements, stakeholder contracts and health and safety requirements, arranging aids, adaptations, repairs and equipment where needed.
- Maintain accurate tenant, housing management and health and safety records on QLx; consult tenants, manage housing-related feedback and complaints, brief colleagues, prepare reports and maintain effective relationships with landlords, statutory agencies and local partners.
About You
- Compassionate and motivated to support vulnerable and disadvantaged people, with a strong understanding of the challenges faced by ex-offenders and those experiencing housing issues.
- Excellent communication and relationship-building skills, with the ability to work professionally, maintain confidentiality, and liaise effectively with clients and partner agencies.
- Resilient, adaptable, and organised, able to manage risk, respond to changing priorities, use IT systems effectively, and commit to ongoing training and development.
If you want to join our team as our Housing Officer, please apply now as we would love to hear from you.
We reserve the right to close earlier if we receive sufficient applicants.
A satisfactory Enhanced DBS with adult barred list check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicants right to work in the UK.
This role is eligible for consideration under the Employee Referral Scheme. For further information around the referring principals and scope, please consult the Employee Referral Scheme Guide.
Housing Officer - Fleetwood, Lancashire, United Kingdom in Layton employer: Langley Trust
Langley is an exceptional employer that prioritises the well-being and professional growth of its staff in Poole. With a supportive work culture, competitive pay, and flexible shift arrangements, employees are empowered to make a meaningful difference in the lives of clients every day. The company fosters a compassionate environment where ongoing training and development opportunities are readily available, ensuring that team members can thrive both personally and professionally.
