Housing Officer

Housing Officer

Rochdale Full-Time 22000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support tenants, manage referrals, and ensure properties are safe and compliant.
  • Company: Join a friendly team dedicated to providing excellent housing support in Rochdale.
  • Benefits: Enjoy generous leave, health plans, pension schemes, and wellbeing support.
  • Why this job: Make a real impact in the community while developing your skills in a supportive environment.
  • Qualifications: A full UK driving license and access to a vehicle are essential.
  • Other info: Apply by 3rd August 2025; early closure possible if enough applicants.

The predicted salary is between 22000 - 30000 £ per year.

We have a fantastic opportunity for an enthusiastic and compassionate Housing Officer to join our busy and friendly team based in Bradford. The role is full time, permanent, working 40 hours per week.

The successful candidate will receive a competitive salary of £26,376 per annum as well as other generous benefits which include:

  • Generous annual leave up to 30 days plus bank holidays (increasing with service)
  • Company funded health cash plan
  • Access to the Flexible Benefits Portal where you can tailor benefits to your individual needs
  • Fantastic pension scheme, matched up to 8%
  • Life Assurance up to 3 times your salary
  • Fully funded DBS, renewals and DBS update service subscriptions
  • Company sick pay scheme
  • ‘Smart Health’, which includes unlimited access to online, telephone and video GP
  • Access to private holiday flat in Torquay
  • Wellbeing Support – our 24/7 Employee Assistance Programme includes free counselling and legal advice
  • Eyecare & Flu vouchers
  • Menopause support
  • Enhanced Maternity Pay
  • Access to Blue Light Card discounts
  • Long Service Awards
  • Access to chaplaincy and pastoral support

KEY RESPONSIBILITIES

  • Assist in the management of the referral process to achieve agreed occupancy/target levels.
  • Providing information to clients and advise on welfare benefits including housing benefits.
  • Assist in the assessment of needs and the provision of equipment/facilities as required where tenants have a physical disability.
  • Provide information about tenants’ rights and responsibilities.
  • Address incidents of rent arrears.
  • Develop and maintain accurate records including correspondence, housing management plans and health and safety records.
  • Support statutory agencies in the monitoring of risk and other support/care or training factors.
  • Ensure that the team is fully briefed on the tenants and referrals.

As our Housing Officer, you will be responsible for ensuring compliance with the Trust policies, procedures and stakeholder contracts by liaising with internal and external agencies and partners, ensuring that all properties within the service are safe, habitable, fit for purpose and fully equipped in accordance with the Trust policies and the terms of the tenancy agreement with the relevant landlords.

A full UK driving license and access to a vehicle is required for this position.

A satisfactory enhanced DBS with adults barred list check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant’s right to work in the UK.

If you want to join our team as Housing Officer please apply now as we would love to hear from you. Closing date: 3rd August 2025. We reserve the right to close earlier if we receive sufficient applicants.

This role is eligible for consideration under the Employee Referral Scheme. For further information around the referring principals and scope, please consult the Employee Referral Scheme Guide.

Housing Officer employer: Langley Trust

Join our dedicated team as a Housing Officer in Rochdale, where you will not only enjoy a competitive salary of £26,376 but also a wealth of benefits including generous annual leave, a fantastic pension scheme, and access to a company-funded health cash plan. Our supportive work culture prioritises employee wellbeing and growth, offering tailored benefits through our Flexible Benefits Portal and opportunities for professional development, making it an ideal environment for those seeking meaningful and rewarding employment.
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Contact Detail:

Langley Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarise yourself with the local housing policies and regulations in Rochdale. Understanding the specific challenges and opportunities in the area will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with current or former Housing Officers, especially those who have worked in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations of the position.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully managed tenant relationships or resolved conflicts. Having concrete examples ready will showcase your problem-solving skills and compassion.

✨Tip Number 4

Research StudySmarter's values and mission. Aligning your personal values with ours during the interview will show that you're not just looking for a job, but are genuinely interested in contributing to our team.

We think you need these skills to ace Housing Officer

Knowledge of Housing Legislation
Understanding of Welfare Benefits
Excellent Communication Skills
Empathy and Compassion
Record Keeping and Documentation
Problem-Solving Skills
Ability to Work with Vulnerable Populations
Team Collaboration
Attention to Detail
Time Management
Conflict Resolution
Understanding of Health and Safety Regulations
Customer Service Skills
Driving License and Vehicle Access

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Housing Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in housing management or related fields. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet the role's demands.

Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Highlight specific experiences that showcase your compassion and problem-solving skills, as these are crucial for a Housing Officer.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.

How to prepare for a job interview at Langley Trust

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities of a Housing Officer. Be prepared to discuss how your skills and experiences align with these responsibilities during the interview.

✨Show Empathy and Compassion

As a Housing Officer, you'll be working closely with clients who may be facing difficult situations. Demonstrate your ability to empathise and provide support by sharing relevant experiences where you've helped others in similar circumstances.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully managed conflicts or provided solutions to complex issues.

✨Know the Benefits

Familiarise yourself with the benefits offered by the company, such as the health cash plan and pension scheme. This shows your interest in the role and helps you articulate why you want to work for them specifically.

Housing Officer
Langley Trust
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  • Housing Officer

    Rochdale
    Full-Time
    22000 - 30000 £ / year (est.)

    Application deadline: 2027-07-15

  • L

    Langley Trust

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