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For Companies At a Glance
- Tasks: Develop sourcing strategies and manage supplier relationships for contact centre operations.
- Company: Europe's leading company serving 24 million customers across 7 countries.
- Benefits: Generous pension, private healthcare, discounted services, and hybrid working options.
- Why this job: Make a real impact in a collaborative environment with global reach.
- Qualifications: Proven procurement experience in business process outsourcing and strong negotiation skills.
- Other info: Career development opportunities within a major international business.
The predicted salary is between 43200 - 72000 £ per year.
Our client is Europe's leading company, serving 24 million customers across 7 countries. They are seeking an experienced Senior Procurement Manager to develop and deliver sourcing strategies for contact centre operations, manage key supplier relationships, and drive efficiency across their global supply network. If you have proven expertise in business process outsourcing procurement and thrive in complex, international environments, this is an opportunity to make a real impact.
Position Overview
In this role, you will be responsible for developing and delivering sourcing strategies that protect business value and drive long-term growth. You will manage major agreements with key suppliers, analyse spending patterns to identify savings opportunities, and build strong relationships with internal stakeholders and external partners. Working across Europe and the US, you will monitor industry trends, manage risks, and ensure our client's contact centre operations remain competitive and efficient.
Responsibilities
- Develop and deliver sourcing strategies for contact centre services using industry knowledge and global reach
- Manage major supplier agreements to align with long-term business goals and performance objectives
- Analyse spending data to identify cost savings opportunities and drive operational efficiency
- Build and maintain strong relationships with internal stakeholders and key suppliers
- Lead negotiations on complex deals covering commercial, service and contract terms
- Monitor industry trends and manage potential supply chain risks
- Partner with procurement colleagues across Europe and the US to deliver consistent standards
Requirements
- Proven procurement experience in business process outsourcing, ideally within customer experience categories
- Demonstrated ability to develop and deliver sourcing strategies in global organisations
- Confident negotiation skills on complex commercial, service and contract matters
- Strong supplier relationship management experience and proven track record
- Driven mindset focused on achieving cost savings and improving supplier performance
- Ability to work effectively across multiple regions and time zones
Benefits
- Generous pension package and private healthcare cover
- Discounted mobile, broadband and exclusive rewards programme
- Access to on-campus facilities: 13 subsidised restaurants, gym, cinema and beauty salon
- Hybrid working arrangement balancing office and home flexibility
- Career development opportunities within a global organisation
Alongside these benefits, you will join a collaborative, value-driven environment where your expertise is valued and your contributions directly shape procurement strategy across a major international business.
How to Apply
For more information about this exciting role and if you meet the criteria, please submit your details without delay to info@langleysearch.com quoting MB/ 1314073.
Senior Procurement Manager - BPO employer: Langley Search & Interim
Contact Detail:
Langley Search & Interim Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Procurement Manager - BPO
✨Tip Number 1
Network like a pro! Reach out to your connections in the procurement field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their procurement strategies and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and well-prepared.
✨Tip Number 3
Practice your negotiation skills! Since this role involves managing supplier agreements, being able to demonstrate your negotiation prowess during interviews can set you apart. Role-play scenarios with friends or colleagues to build confidence.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and experience directly to potential employers. Plus, it helps us keep track of your application and support you better throughout the process.
We think you need these skills to ace Senior Procurement Manager - BPO
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Procurement Manager. Highlight your experience in business process outsourcing and any relevant achievements that showcase your ability to develop sourcing strategies.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've managed supplier relationships and driven efficiency in previous positions.
Showcase Your Negotiation Skills: Since negotiation is key in this role, be sure to include examples of complex deals you've successfully negotiated. This will demonstrate your confidence and expertise in handling commercial and contract terms.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and ensure they’re reviewed promptly!
How to prepare for a job interview at Langley Search & Interim
✨Know Your Procurement Stuff
Make sure you brush up on your knowledge of business process outsourcing and sourcing strategies. Be ready to discuss specific examples from your past experience where you've successfully developed and delivered procurement strategies that drove efficiency and savings.
✨Show Off Your Negotiation Skills
Prepare to talk about complex negotiations you've led in the past. Highlight how you navigated commercial, service, and contract terms to achieve favourable outcomes. This is your chance to demonstrate your confidence and expertise in managing supplier relationships.
✨Understand the Industry Trends
Stay updated on the latest trends in procurement and contact centre operations. Be prepared to discuss how these trends could impact the company's supply chain and what strategies you would implement to mitigate risks and enhance competitiveness.
✨Build Rapport with Interviewers
Remember, it's not just about your qualifications; it's also about how well you connect with the interviewers. Show enthusiasm for the role and the company, and be ready to engage in a two-way conversation. Building strong relationships starts right here!