At a Glance
- Tasks: Provide top-notch support across macOS, Windows, iOS, and Android platforms.
- Company: Join a fast-growing Managed Service Provider with a flexible hybrid work culture.
- Benefits: Competitive salary up to £35k, travel opportunities, and remote work options.
- Other info: Great opportunity for career growth in a vibrant tech setting.
- Why this job: Implement automation and AI tools while working in a dynamic environment.
- Qualifications: Experience with Google Workspace, macOS, Microsoft 365, and strong troubleshooting skills.
The predicted salary is between 45000 - 50000 £ per year.
2nd Line Service Desk Engineer to join a dynamic and fast-growing Managed Service Provider (MSP). This is a highly flexible hybrid role paying up to 35k; it is heavily hybrid - when you aren't visiting client sites across London, you will be fully home-based. The client operates on Google Workspace and Mac by choice - they live and breathe Apple for business. However, because their clients use a mix of environments, we are looking for someone who is just as comfortable administering Google Workspace and macOS as they are supporting Microsoft 365 and Windows. If you thrive in a fast-paced MSP environment, love a mix of Mac and Windows, and want a role where you can actually implement automation and AI tools rather than just talk about them, we want to speak with you.
What You'll Be Doing:
- Seamless Client Support: Act as the face of the service desk, providing exceptional 2nd line troubleshooting across macOS, Windows, iOS, and Android platforms.
- Cloud & Platform Administration: Move fluently between managing user permissions and lifecycles in Google Workspace, Microsoft 365, and a growing ecosystem of SaaS platforms.
Service Desk Engineer G Workspace & Apple/Mac employer: Langley James
Join a forward-thinking Managed Service Provider that champions innovation and flexibility, offering a hybrid work model that allows you to balance client visits across London with the comfort of home. With a strong focus on employee development, you'll have the opportunity to enhance your skills in both Google Workspace and Apple technologies while working in a vibrant culture that encourages creativity and the implementation of cutting-edge automation tools. This is not just a job; it's a chance to be part of a dynamic team that values your contributions and supports your professional growth.
