IT Service Desk Analyst, Soho, London, near Oxford Circus (W1B 3AG), £200 per day, inside IR35 | 3 month contract | Starting 26 October, Office based Monday, Tuesday and Friday
A global media company needs an IT Service Desk Analyst to support its London office of around 70 users, plus a small number of colleagues in mainland Europe.
You'll be the IT presence on the ground in London, reporting to the US head office. It's a varied role for someone who enjoys being the person users turn to.
The work
Desk side and remote support for UK users
Logging, prioritising and resolving tickets to agreed service levels
Active Directory and Office 365 user administration
Setting up new equipment, plus hardware repairs and replacements
Software installs and upgrades
Supporting monthly patching through SCCM
Keeping inventory and documentation up to date
What you'll bring
IT service desk or support role experience
Good Windows, Active Directory and Office 365 skills
Some Mac support experience, with JAMF a bonus
An understanding of ITIL ways of working
A friendly, organised approach and strong customer service
Media sector experience is welcome, but not essential
To apply, send your CV to Langley James, quoting the job title.
AMRT1_UKTJ
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Service Desk Analyst Contract, 3 months £200pd, Hybrid in London employer: Langley James
Join a dynamic managed service provider in Borehamwood/Elstree, where you will play a crucial role in ensuring the smooth operation of our office. We offer flexible working hours that cater to your needs, a supportive work culture that values your contributions, and opportunities for personal growth within a close-knit team. With a focus on work-life balance and a hands-on approach, this is an excellent opportunity for those seeking meaningful employment in a vibrant environment.
