At a Glance
- Tasks: Lead global technical operations and drive automation in a cloud-first environment.
- Company: Join a prestigious London-based global corporation with a focus on innovation.
- Benefits: Competitive salary of £130,000 plus hybrid working model and elite rewards.
- Other info: Dynamic role with opportunities for career growth and technical excellence.
- Why this job: Make a worldwide impact while shaping the future of technology services.
- Qualifications: Proven experience in multi-cloud architecture and managing global MSPs.
The predicted salary is between 130000 - 130000 £ per year.
A career-defining opportunity for an energetic technical powerhouse to lead and evolve the foundational technology services of a truly worldwide corporation. Reporting directly to the IT Director and working alongside two Senior Infrastructure Engineers, this senior leadership role is designed for a technical expert who thrives in a cloud-first, security-led environment across an estate spanning over 20 countries, including the Americas, Europe, Africa, Asia, Australia, and the Middle East.
This is a high-octane technical leadership position that allows you to focus on global architecture and elite-level strategy while remaining a key "doer" within a lean team.
You should apply if you want:
- Strategic Command: You will own the technical operating model for an organisation that is Cloud-First across Azure and AWS.
- Worldwide Impact: Drive standardisation across more than 20 countries, ensuring 24/7 resilience for a high-performance global group with major hubs in the UK, US, Middle East, and Asia.
- Automation Obsession: This role is for a champion of efficiency; you will have a clear mandate to drive Automation wherever possible to keep operations lean, agile, and repeatable.
- Elite Reward & Flexibility: A top-of-market salary of 130k for a passionate expert, supported by a heavily hybrid (UK Only) working model.
The Company: You will be joining a prestigious, London-headquartered global group that connects specialist expertise with culture and technology. Operating across more than 20 countries, this is a truly global powerhouse. They operate with a lean, elite internal team that focuses on high-level architecture and Automation, while leveraging specialist Managed Service Providers (MSPs) for global scale. This is a security-conscious environment where technical excellence is the baseline for success.
The Role: As the Global Infrastructure & Cloud Architect, you will be the technical engine behind the organisation’s worldwide digital foundations. Your responsibilities will include:
- Providing architectural oversight across Azure and AWS, ensuring global environments are secure, resilient, and scalable.
- Delivering robust governance of Managed Service Providers (MSP), particularly for specialist networking services, allowing the internal team to focus on innovation.
- Leading and collaborating with two Senior Infrastructure Engineers to provide technical input, assurance, and oversight for global transformation programmes.
- Aligning all technical operations with world-recognised security frameworks, including ISO27001, NIST 800-53, and Australia's Essential 8.
- Driving the push for Automation across the infrastructure lifecycle to improve reliability and cost-optimisation globally.
Why has this role arisen? The organisation is maturing its global technical operating model, moving toward a model that prioritises high-level architecture, automation, and vendor governance over traditional line management. This position was created to provide the IT Director with an energetic technical partner who has the battle-tested experience to define a coherent, Cloud-First roadmap.
Apply Now! If you are an energetic Infrastructure Architect who is at the top of their game and has demonstrable experience managing global MSPs within a worldwide corporation, act now. This position is located near Charing Cross Station (WC2N 5HS) and is a priority hire for the IT Director. Submit your application today to secure your place in the process!
Skills required:
- Multi-Cloud Architecture (Strategic design and scaling of global Azure and AWS environments)
- MSP Governance (Managing and holding Managed Service Providers accountable for SLA/delivery)
- Infrastructure Automation (Driving "Infrastructure as Code" to ensure repeatability and lean operations)
- Platform Lifecycle Management (Ensuring global hardware/software stays current, supported, and cost-optimized)
- Global Network Oversight (Managing the connectivity and performance of 23 international hubs)
- Disaster Recovery (DR) (Leading business continuity and resilience testing across a worldwide estate)
- Service Availability (Owning capacity and performance management to ensure 99.9% uptime)
- Technical Roadmap Design (Translating business strategy into a multi-year global technology plan)
- Identity & Access Management (IAM) (Managing Entra ID/Active Directory as a foundational service)
- Asset & Configuration Management (Maintaining total visibility and control of a complex global hardware/software estate)
EMPLOYMENT TYPE: Permanent
SALARY: 110,000-130,000 per annum
LOCATION: London
Head of Technical Operations in London employer: Langley James
As a leading financial firm located near Bank station, we pride ourselves on fostering a dynamic work culture that prioritises innovation and collaboration. Our employees enjoy a hybrid working model, competitive salaries, and comprehensive corporate benefits, alongside ample opportunities for professional growth and development in the ever-evolving field of cyber security.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Technical Operations in London
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Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Langley James values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges Langley James might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Head of Technical Operations in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Langley James.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Langley James. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Langley James
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
