2nd Line Service Desk Analyst with a strong desire to help end users with M365, Azure, and Intune, expertise required for an established professional services firm in Manchester (near Salford Central Station, M3 5ET), paying up to £29,000 + performance-related bonus (Hybrid). Why Apply? This is a genuinely people facing role for someone who enjoys being hands-on, helping users face to face and building real relationships across the business. You will join a small, close-knit service desk team within a wider 7-strong IT infrastructure department, working alongside experienced engineers with clear scope to learn and develop. About the Business Our client is a highly respected professional services organisation supporting hundreds of corporate users across the UK, with a multi-million-pound annual turnover. Known for exceptional operational stability and continuous technology investment, they offer a collaborative, modern workplace where good work is recognised and rewarded. About the Role As a 2nd Line Support Engineer, you will provide deskside, one-to-one support to users, working across the same core technology environment as the wider IT team: Azure (Entra ID), Microsoft Intune, M365 Admin, and general infrastructure support. Your day-to-day responsibilities will include: Providing hands-on, face-to-face deskside support, resolving issues directly with users rather than solely via ticket ...
2nd Line Support Engineer - Salford, Manchester, 29k employer: Langley James
Join a dynamic managed service provider in Borehamwood/Elstree, where you will play a crucial role in ensuring the smooth operation of our office. We offer flexible working hours that cater to your needs, a supportive work culture that values your contributions, and opportunities for personal growth within a close-knit team. With a focus on work-life balance and a hands-on approach, this is an excellent opportunity for those seeking meaningful employment in a vibrant environment.
