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For Companies At a Glance
- Tasks: Lead a team in providing top-notch IT support and M365 administration.
- Company: Join a dynamic firm in Chelmsford, embracing an exciting IT refresh.
- Benefits: Competitive salary up to 50k and opportunities for professional growth.
- Why this job: Be part of a transformative journey in IT, making a real impact.
- Qualifications: Strong experience in M365, InTune, Azure AD, GPO, ITIL, and ITSM required.
- Other info: Exciting new chapter with the implementation of FreshService ITS.
The predicted salary is between 30000 - 70000 £ per year.
Job Description
Service Desk Team Leader with strong M365 Administration, InTune, Azure Active Directory, GPO, ITIL, ITSM required by a firm based north of Chelmsford, Essex paying upto 50k.
You will lead a small team involved in every aspect of day to day IT Support in an exiting new chapter they are about to embrace
This ia fantastic time to as they are undergoing an IT refresh, implementing IT, FreshService ITS…
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Service Desk Team Leader, M365 Administration, Chelmsford 50k employer: Langley James Limited
Contact Detail:
Langley James Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Team Leader, M365 Administration, Chelmsford 50k
✨Tip Number 1
Make sure to highlight your leadership experience in IT support roles. Since this position involves leading a team, showcasing your ability to manage and motivate others will set you apart.
✨Tip Number 2
Familiarize yourself with the latest trends and updates in M365 Administration, InTune, and Azure Active Directory. Being knowledgeable about current technologies will demonstrate your commitment to staying ahead in the field.
✨Tip Number 3
Prepare to discuss your experience with ITIL and ITSM frameworks. Understanding these methodologies is crucial for this role, so be ready to provide examples of how you've applied them in past positions.
✨Tip Number 4
Research the company’s recent IT initiatives and be prepared to share your thoughts on their IT refresh. Showing that you are proactive and have a genuine interest in their projects can make a strong impression.
We think you need these skills to ace Service Desk Team Leader, M365 Administration, Chelmsford 50k
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Desk Team Leader position. Highlight key responsibilities and required skills such as M365 Administration, InTune, Azure Active Directory, and ITIL.
Tailor Your CV: Customize your CV to reflect your experience with M365 Administration and team leadership. Use specific examples that demonstrate your expertise in IT support and any relevant projects you've led.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the company's IT refresh initiative. Mention how your background aligns with their goals and how you can contribute to the team's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Langley James Limited
✨Show Your Leadership Skills
As a Service Desk Team Leader, it's crucial to demonstrate your leadership abilities. Be prepared to discuss your experience in managing teams, resolving conflicts, and motivating team members to achieve their best performance.
✨Highlight Your M365 Expertise
Make sure to showcase your strong knowledge of M365 Administration, InTune, and Azure Active Directory. Prepare specific examples of how you've successfully implemented or managed these technologies in previous roles.
✨Understand ITIL and ITSM Principles
Since the role requires familiarity with ITIL and ITSM, brush up on these frameworks. Be ready to explain how you have applied these principles in your past work to improve service delivery and support processes.
✨Prepare for Change Management Discussions
Given that the company is undergoing an IT refresh, be prepared to discuss your experience with change management. Share examples of how you've successfully led teams through transitions and adapted to new technologies or processes.
