At a Glance
- Tasks: Support IT systems and become a Salesforce Specialist with hands-on training.
- Company: Prestigious multi-site brand based in Altrincham.
- Benefits: £35,000 salary, fully funded Salesforce training, and direct mentorship.
- Other info: Full-time role with excellent growth opportunities and occasional travel.
- Why this job: Transform your IT career with elite Salesforce skills and make a real impact.
- Qualifications: 1+ years in IT Support or Application Support; no prior Salesforce experience needed.
The predicted salary is between 50000 - 65000 £ per year.
IT Assistant (Become a Salesforce Specialist) required for a prestigious, multi-site brand based at their Head Office in Altrincham. Offering a £35,000 base salary plus full, funded Salesforce training and official accreditation, this permanent role is designed specifically for someone with 1+ years of experience in IT Support or Application Support who wants to step away from broad IT firefighting and retrain into a highly valued Salesforce Specialist. You do not need prior Salesforce experience to apply for this role.
Working directly as the sole assistant to the IT Manager, you will inherit a modern cloud infrastructure for 120 users across 5 locations. Because the core network and desktop environments are fully managed by an external Managed Service Provider (MSP), standard IT troubleshooting is minimal and will only take up about 30% of your time. The remaining 70% will be dedicated to mastering the Salesforce ecosystem, with the company fully funding your training courses, learning pathways, and official certification exams from day one. This is a full-time, office-based role (5 days a week in Altrincham, with occasional travel to other UK sites) requiring a solid technical foundation.
Key Responsibilities:
- Salesforce & Business Systems (Approx. 70%)
- User & Security Management: Assisting with user management, setting up new starters, and managing security and permissions.
- Configuration & Automation: Supporting Salesforce configuration, customization, automation, and continuous business process improvement.
- Data & Insights: Helping with daily data management alongside building reports and dashboards for the business.
- System Evolution: Assisting with change management, platform deployments, and general system maintenance.
- Ecosystem Support: Helping manage third-party apps, integration support, and creating user documentation and training materials.
- Internal IT Support (Approx. 30%)
- On-Site Troubleshooting: Providing basic IT troubleshooting and hands-on, on-site user support for the Altrincham team.
- Application Support: Handling day-to-day user support and software troubleshooting that sits outside the remit of the external MSP.
What You Bring:
- Minimum 1+ Years of Commercial Experience: A solid background in IT Support, Helpdesk, Service Desk, or Application Support.
- The Right Ambition: A deliberate desire to pivot away from generalist IT support to gain elite, specialised software skills.
- Location Flexibility: Happy to be based full-time in the Altrincham head office (5 days a week), with flexibility for occasional travel to other branches.
What is on Offer:
- £35,000 Base Salary: A strong starting salary that rewards your foundational IT experience while you learn.
- Fully Funded Training & Accreditation: Complete financial backing for all your Salesforce courses, study materials, and official exam certifications.
- Direct Mentorship: One-on-one training from an experienced IT Manager in an agile, professional environment where your work has immediate visibility.
IT Assistant - Become a Salesforce Specialist, Altrincham, 35k in London employer: Langley James Limited
Langley James Limited is an exceptional employer that champions innovation and collaboration within the architectural sector. With a hybrid work model, competitive salary, and a strong focus on employee development, you will thrive in a supportive environment that values your contributions to digital transformation. Join us in Westminster, where your skills in Power Apps and Automate will not only enhance internal processes but also make a significant impact on client engagement.
