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- Tasks: Train users on IT applications and support businesses in maximising their tech.
- Company: Join a growing professional services firm with a strong reputation.
- Benefits: Flexible rewards, supportive team, and opportunities for career growth.
- Why this job: Make a real impact by enhancing how systems are used across the firm.
- Qualifications: Experience in user support and strong communication skills required.
- Other info: Dynamic role with opportunities to contribute to exciting firm-wide projects.
The predicted salary is between 28800 - 42000 £ per year.
Trainer of IT Applications to join a growing professional services organisation based in Bury St Edmunds. This IT Application Trainer role will appeal to someone who enjoys training, supporting users, and helping businesses get the very best from their systems and technology. This is a role with real visibility and purpose. You will play a key part in how systems are adopted across the firm, working closely with users, shaping training approaches, and contributing to firm-wide projects.
You will join a friendly, supportive team, benefit from a flexible reward and benefits structure, and work within an open culture led by forward-thinking and innovative leadership. The organisation is a well-established and growing professional services firm with offices across the East of England and a strong reputation for quality legal advice. With a diverse client base, several hundred users, and continued investment in people and systems, the firm offers both stability and long-term opportunity.
As an IT Applications Trainer, you will sit within the Business Solutions function, working closely with the Product Team to design and deliver effective blended learning solutions for all in-house systems. You will maintain training materials and resources, manage the Business Solutions Training Hub, advertise and coordinate training sessions, and deliver both group and 1-to-1 training tailored to user needs. Alongside this, you will provide second-line business systems support, working with the IT Helpdesk supplier and visiting offices to support users face-to-face when required. You will also contribute to firm-wide projects, supporting system rollouts, change initiatives, and ongoing improvements.
This role has been created as part of continued growth and a strong focus on improving how systems are used, understood, and embedded across the business. If you are a Product Trainer who enjoys working with people, delivering engaging training, and making systems genuinely usable, this is an opportunity to move quickly on. Interviews are being arranged, so early applications are encouraged.
Essential experience:- Experience supporting users in a business or systems environment
- Strong communication and presentation skills
- Confident delivering training to both technical and non-technical users
- Professional, client-facing approach
- Strong understanding of business processes
- Ability to prioritise effectively in a busy service environment
- High attention to detail and proactive mindset
- Full UK driving licence and access to your own car for business travel across East Anglia
- Systems or application training delivery experience
- Experience within a legal or professional services environment
Location: Bury St Edmunds
IT Trainer - Business Applications - 35k employer: Langley James Limited
Contact Detail:
Langley James Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Trainer - Business Applications - 35k
✨Tip Number 1
Network like a pro! Reach out to current employees at the firm through LinkedIn or local meetups. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini training session or presentation on a relevant IT application. This not only demonstrates your expertise but also your passion for training and user support.
✨Tip Number 3
Be proactive! If you see an opportunity to improve their training materials or processes, mention it during your interview. It shows you're already thinking about how to add value to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Trainer - Business Applications - 35k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Trainer role. Highlight any relevant training or support experience you've had, especially in a business or systems environment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about training and how you can help users get the best from their systems. Be sure to mention any specific examples of successful training sessions you've delivered.
Showcase Your Communication Skills: Since this role involves working with both technical and non-technical users, demonstrate your strong communication skills in your application. Use clear and concise language to show us you can engage effectively with diverse audiences.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to see your application and get you into the interview process!
How to prepare for a job interview at Langley James Limited
✨Know Your Stuff
Make sure you’re well-versed in the IT applications relevant to the role. Brush up on the systems you’ll be training others on, and be ready to discuss how you’ve supported users in the past. This shows you’re not just a trainer but someone who understands the tech inside out.
✨Show Off Your Communication Skills
Since this role involves training both technical and non-technical users, practice explaining complex concepts in simple terms. Prepare examples of how you’ve tailored your training approach to different audiences. This will demonstrate your adaptability and strong communication skills.
✨Be Ready for Real-Life Scenarios
Think about specific situations where you’ve had to troubleshoot or support users. Be prepared to share these experiences during the interview. This will highlight your problem-solving abilities and show that you can handle the demands of a busy service environment.
✨Emphasise Your Team Spirit
This role is all about collaboration, so be sure to express your enthusiasm for working within a team. Share examples of how you’ve contributed to group projects or supported colleagues in the past. This will align with the firm’s open culture and forward-thinking leadership.