At a Glance
- Tasks: Provide exceptional client support and manage user permissions across various platforms.
- Company: Dynamic managed service provider with a collaborative, ego-free culture.
- Benefits: Up to £35k salary, 25 days holiday, tech budget, and structured training.
- Other info: Flexible hybrid role with opportunities for professional growth.
- Why this job: Join a fast-paced environment where you can implement automation and AI tools.
- Qualifications: 2 years in an MSP, strong skills in Google Workspace and macOS.
The predicted salary is between 27000 - 33000 £ per year.
G Suite/Google Workspace Field Engineer, highly Hybrid, home based apart from infrequent client site visits. Engineer to join a dynamic and fast-growing managed service provider (MSP). This is a highly flexible hybrid role paying up to 35k + travel; it is heavily hybrid - when you aren't visiting client sites across London, you will be fully home-based.
The client operates on Google Workspace and Mac by choice - they live and breathe Apple for business. However, because their clients use a mix of environments, we are looking for someone who is just as comfortable administering Google Workspace and macOS as they are supporting Microsoft 365 and Windows.
If you thrive in a fast-paced MSP environment, love a mix of Mac and Windows, and want a role where you can actually implement automation and AI tools rather than just talk about them, we want to speak with you.
What You'll Be Doing
- Seamless Client Support: Act as the face of the service desk, providing exceptional 2nd line troubleshooting across macOS, Windows, iOS, and Android platforms.
- Cloud & Platform Administration: Move fluently between managing user permissions and lifecycles in Google Workspace, Microsoft 365, and a growing ecosystem of SaaS platforms.
- User & Device Lifecycle: Handle everything from secure offboarding to configuring devices and running engaging new-starter inductions.
- Smarter Working: Utilise HaloPSA and ClickUp to manage workflows while proactively finding ways to build automations or explore how AI tools (like Claude and Make) can eliminate repetitive tasks.
- Knowledge Sharing: Keep internal documentation and asset records thorough and flawless so the whole team benefits from what you learn.
What You Need
- MSP Pedigree: At least 2 years of proven experience in a fast-paced MSP service desk environment.
- Apple & Google Fluency: Strong, hands-on administration skills in Google Workspace and macOS. Exposure to Apple Business Manager or Apple-centric MDMs (like Jamf or Mosyle) is a massive plus.
- The Right Balance: The ability to support Microsoft 365 and Windows alongside your Mac expertise, paired with a solid grasp of networking fundamentals (DNS, DHCP, VPNs, Wi-Fi).
- Attentive Communication: Exceptional, clear communication. You can talk to anyone - from a creative agency director to a busy retail founder - with a calm head, absolute discretion, and a friendly, ego-free attitude.
- London Mobility: Based within an easy, accessible commute into and around London for essential, occasional face-to-face client visits.
- Forward-Thinking Mindset: You don't just patch issues; you look for the right fix over the quick one, and you possess a naturally security-focused mindset.
What's in it for you?
This is a chance to grow alongside a company where your role will genuinely evolve over the next 12 months. Alongside a collaborative, ego-free culture, you'll receive 25 days' holiday (plus bank holidays and your birthday off), a generous technology budget to set up your home office perfectly, and a structured training programme to ensure your professional development never stalls.
If you're ready to make a real impact and love the variety of a modern, flexible MSP, let's talk.
G Suite/WorkSpace Field Service Engineer , Hybrid 35k employer: Langley James Limited
Langley James Limited is an exceptional employer that champions innovation and collaboration within the architectural sector. With a hybrid work model, competitive salary, and a strong focus on employee development, you will thrive in a supportive environment that values your contributions to digital transformation. Join us in Westminster, where your skills in Power Apps and Automate will not only enhance internal processes but also make a significant impact on client engagement.
StudySmarter Expert Advice🤫
We think this is how you could land G Suite/WorkSpace Field Service Engineer , Hybrid 35k
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Langley James Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Langley James Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Langley James Limited!
✨Direct Apply to Langley James Limited
Let's not forget to apply directly through the Langley James Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace G Suite/WorkSpace Field Service Engineer , Hybrid 35k
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Langley James Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Langley James Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Langley James Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
