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- Tasks: Train users on IT applications and support businesses in maximising their tech.
- Company: Join a growing professional services firm with a strong reputation.
- Benefits: Flexible rewards, supportive team, and opportunities for career growth.
- Why this job: Make a real impact by enhancing how systems are used across the organisation.
- Qualifications: Experience in user support and strong communication skills required.
- Other info: Dynamic role with opportunities to work on exciting projects.
The predicted salary is between 30000 - 42000 £ per year.
Trainer of IT Applications to join a growing professional services organisation based in Bury St Edmunds. This IT Application Trainer role will appeal to someone who enjoys training, supporting users, and helping businesses get the very best from their systems and technology. This is a role with real visibility and purpose. You will play a key part in how systems are adopted across the firm, working closely with users, shaping training approaches, and contributing to firm-wide projects.
You will join a friendly, supportive team, benefit from a flexible reward and benefits structure, and work within an open culture led by forward-thinking and innovative leadership. The organisation is a well-established and growing professional services firm with offices across the East of England and a strong reputation for quality legal advice. With a diverse client base, several hundred users, and continued investment in people and systems, the firm offers both stability and long-term opportunity.
As an IT Applications Trainer, you will sit within the Business Solutions function, working closely with the Product Team to design and deliver effective blended learning solutions for all in-house systems. You will maintain training materials and resources, manage the Business Solutions Training Hub, advertise and coordinate training sessions, and deliver both group and 1-to-1 training tailored to user needs. Alongside this, you will provide second-line business systems support, working with the IT Helpdesk supplier and visiting offices to support users face-to-face when required. You will also contribute to firm-wide projects, supporting system rollouts, change initiatives, and ongoing improvements. This role has been created as part of continued growth and a strong focus on improving how systems are used, understood, and embedded across the business.
If you are a Product Trainer who enjoys working with people, delivering engaging training, and making systems genuinely usable, this is an opportunity to move quickly on. Interviews are being arranged, so early applications are encouraged.
Essential experience:
- Experience supporting users in a business or systems environment
- Strong communication and presentation skills
- Confident delivering training to both technical and non-technical users
- Professional, client-facing approach
- Strong understanding of business processes
- Ability to prioritise effectively in a busy service environment
- High attention to detail and proactive mindset
- Full UK driving licence and access to your own car for business travel across East Anglia
Desirable:
- Systems or application training delivery experience
- Experience within a legal or professional services environment
Location: Bury St Edmunds - nearest mainline station Bury St Edmunds (IP32 6AQ)
Locations
IT Trainer - Business Applications - 35k in Bury St Edmunds, Suffolk employer: Langley James Limited
Contact Detail:
Langley James Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Trainer - Business Applications - 35k in Bury St Edmunds, Suffolk
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with clients and employees. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your training delivery skills! Since this role is all about engaging users, consider doing mock training sessions with friends or family. This will help you refine your presentation style and boost your confidence for the real deal.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what it’s really like to work there. Plus, it shows initiative and can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your enthusiasm for the role.
We think you need these skills to ace IT Trainer - Business Applications - 35k in Bury St Edmunds, Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of IT Trainer. Highlight your experience in supporting users and delivering training, especially in a business or systems environment. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for training and how you can help businesses get the best from their systems. Don’t forget to mention any relevant experience in professional services or legal environments.
Show Off Your Communication Skills: Since this role involves training both technical and non-technical users, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t shy away from sharing examples of how you’ve successfully communicated complex ideas in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Langley James Limited
✨Know Your Stuff
Make sure you’re well-versed in the IT applications you'll be training on. Brush up on the latest features and common user issues. This will help you answer questions confidently and show that you’re genuinely interested in helping users get the best out of their systems.
✨Showcase Your Communication Skills
Since this role involves training both technical and non-technical users, practice explaining complex concepts in simple terms. You might want to prepare a mini-training session on a specific application to demonstrate your ability to engage and adapt your style to different audiences.
✨Highlight Your Experience
Be ready to discuss your previous experience in supporting users and delivering training. Use specific examples that showcase your strong communication skills and how you've successfully helped others understand and use technology effectively.
✨Ask Insightful Questions
Prepare some thoughtful questions about the firm’s training approaches and how they measure success. This shows your enthusiasm for the role and helps you understand how you can contribute to their goals, especially in shaping training strategies and supporting system rollouts.