HelpDesk Support Contractor required for a Level 1 Service Desk it is for 6 to 8 Weeks in Basingstoke (fully onsite) | £135 per day | Immediate start An established IT services organisation in Basingstoke needs Level 1 Service Desk Analysts for a short, focused project. You'll help bring ticket volumes down. The work is mostly predictable, repeatable tickets, and you'll get full training and clear direction from day one. This suits someone who is available now, wants steady short-term work, and enjoys helping people over the phone.
What you'll be doing
Answering calls and logging tickets for users Working through a high volume of routine, repeatable support requests Following set processes and scripts to resolve issues quickly Escalating anything outside scope to the right team Keeping clear, accurate notes on every ticket What you'll need Confident PC skills, comfortable with Windows and Microsoft Office An excellent telephone manner: clear, patient and professional Good attention to detail and the ability to follow processes Able to work onsite in Basingstoke for the full engagement Available to start immediately Previous service desk or helpdesk experience is welcome but not essential, as full training is provided. The details Location: Basingstoke, fully onsite Length: 6 to 8 weeks Rate: £135 per day Start: immediate Interested? Apply now with your CV and we'll be in touch quickly. Interviews are being arranged straight away.
HelpDesk Support Contactor, Excellent Tel Manner £140pd in Basingstoke employer: Langley James Limited
Join a forward-thinking manufacturing group in Macclesfield as a BizTalk Developer, where you will play a pivotal role in modernising the integration platform. With a strong emphasis on employee growth, you will have the opportunity to work alongside an experienced technical team, gaining hands-on experience in a full platform migration while enjoying a hybrid work model. The company fosters a collaborative culture that values innovation and offers clear pathways for professional development, making it an excellent employer for those looking to make a meaningful impact.
