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- Tasks: Provide IT support for Mac and Windows users, assisting with setup and troubleshooting.
- Company: Join a global digital advertising agency known for promoting top brands.
- Benefits: Enjoy a competitive salary, remote work options on Fridays, and a vibrant office culture.
- Why this job: Be part of a proactive team that values problem-solving and positive interactions.
- Qualifications: No prior experience needed; a can-do attitude and people skills are essential.
- Other info: Work in a dynamic environment with colleagues across Europe and New York.
Support Technician Junior with Mac & Windows support skills (Jamf and Intune preferred but will train) up to 32k required by a global digital advertising agency based in their London office, near Old Street station. The award-winning company promotes some of the world's most recognised brands and is seeking a pro-active IT Support Technician to champion IT support to their offices throughout Europe, America, and the Far East.
We're looking for someone with a "can-do, will-do" attitude - someone who says, "I want to help" and "I'll own and solve this problem." Technical skills in this role can be taught, but a proactive, solution-oriented mindset makes all the difference. We're also after a true people person - someone who genuinely enjoys connecting with others and brings positive energy to every in-person interaction.
The role is predominantly office-based, with the possibility of working remotely on some Fridays. You will be the person on the ground, in their office assisting the 50 UK-based users. Many tasks include setting up users, assisting with AV meeting rooms, onboarding and offboarding users, and also assisting users in Berlin.
They have a 70/30 split on Macs to PCs. You will be part of a global IT department, with colleagues based in mainland Europe and New York. There is a certain amount of autonomy to the role, and they are looking for someone to be proactive and bring ideas to the table.
Desired Skills and Experience:
- Mac OSx
- Jamf
- Intune
IT Support Junior - A People Person - Old St, London, 32k employer: Langley James IT Recruitment
Contact Detail:
Langley James IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Junior - A People Person - Old St, London, 32k
✨Tip Number 1
Show your enthusiasm for IT support by engaging with the company’s online presence. Follow them on social media, comment on their posts, and share relevant content to demonstrate your interest in their work and culture.
✨Tip Number 2
Network with current employees or alumni from your school who work at the company. Reach out on LinkedIn to ask about their experiences and any tips they might have for standing out as a candidate.
✨Tip Number 3
Prepare for the interview by practising common IT support scenarios. Think of examples where you’ve solved problems or helped others, as this role values a proactive and solution-oriented mindset.
✨Tip Number 4
Familiarise yourself with the tools mentioned in the job description, like Jamf and Intune. Even if you don’t have experience, showing that you’ve researched these tools and understand their purpose can impress the hiring team.
We think you need these skills to ace IT Support Junior - A People Person - Old St, London, 32k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially with Mac and Windows systems. Emphasise any familiarity with Jamf and Intune, even if it's limited, and showcase your problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your 'can-do, will-do' attitude and provide examples of how you've successfully helped others in previous roles or situations.
Showcase Your People Skills: Since the company is looking for a true people person, include specific examples of how you connect with others. Mention any experiences where you’ve positively impacted team dynamics or user satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in IT support roles.
How to prepare for a job interview at Langley James IT Recruitment
✨Show Your People Skills
Since the role requires a true people person, be sure to highlight your interpersonal skills. Share examples of how you've successfully connected with others in previous roles or situations, and demonstrate your enthusiasm for helping users.
✨Emphasise Your Proactive Attitude
The company is looking for someone with a 'can-do, will-do' mindset. Prepare to discuss instances where you took initiative to solve problems or improve processes, showcasing your solution-oriented approach.
✨Familiarise Yourself with Relevant Technologies
While technical skills can be taught, having a basic understanding of Mac OSx, Jamf, and Intune will set you apart. Brush up on these technologies and be ready to discuss any relevant experience you have, even if it's limited.
✨Prepare Questions About the Role
Demonstrate your interest in the position by preparing thoughtful questions about the team dynamics, the company's culture, and how they measure success in the IT support role. This shows that you're genuinely interested in contributing to their mission.
